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SAP HCM Support Specialist

Job

  • Level
    Experienced
  • Job Field
    IT, BI, Support
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    from 3.843 € Gross/Month
  • Location
    Vienna
  • Working Model
    Hybrid, Onsite
  • Job Summary

    In this role, you independently handle support tickets in SAP HCM, distribute inquiries to suitable team members, and coach new colleagues while leading a small support team.

    Job Technologies

    Your role in the team

    Your task in SAP HCM Support…

    • Independent handling of support tickets in the SAP HCM environment
    • Distribution of tickets to employees with the relevant know-how
    • Support in onboarding new colleagues in support topics
    • Building and leading a small support team of your own

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    Our expectations of you

    Qualifications

    How to convince us…

    • Enjoyment of solution-oriented work without project responsibility
    • Interest in training colleagues and mentoring them
    • Ability to systematically pass on knowledge and build a small team
    • IMPORTANT RULES: - Maintain the original formatting and structure - Translate technical terms correctly (e.g., "Frontend", "Backend", "DevOps", "Scrum Master") - Use industry-standard terminology for HR and Tech - Keep the tone consistent (formal/informal, Du/Sie) - Only translate the text, do not add explanations - Preserve the structure in lists - Technical terms that are used internationally can remain untranslated - Ensure correct grammar and natural language flow Text to translate: German at least C1, English at least B2

    Experience

    • Extensive multi-year experience with SAP HCM to resolve tickets quickly and efficiently.

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    Benefits

    Work-Life-Integration

    Health, Fitness & Fun

    Job Locations

    Map of company locations
    • Location Vienna

      Location Vienna

      Austria

    Topics that you deal with on the job

    This is your employer

    HCM ADVICE KG

    HCM ADVICE KG

    With over 25 years of experience in Human Capital Management, HCM ADVICE KG helps companies digitally transform their HR processes and create great work environments.

    Description

  • Company Type
    Digital Agency
  • Working Model
    Hybrid, Onsite
  • Industry
    Internet, IT, Telecommunication
  • Logo HCM ADVICE KG

    SAP HCM Support Specialist

    Salary
    from 3.843 € Gross/Month
    Location
    Vienna
    Working Model
    Hybrid, Onsite

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