Job
- Level
- Experienced
- Job Field
- IT, BI, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.843 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you independently handle support tickets in SAP HCM, distribute inquiries to suitable team members, and coach new colleagues while leading a small support team.
Job Technologies
Your role in the team
Your task in SAP HCM Support…
- Independent handling of support tickets in the SAP HCM environment
- Distribution of tickets to employees with the relevant know-how
- Support in onboarding new colleagues in support topics
- Building and leading a small support team of your own
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Our expectations of you
Qualifications
How to convince us…
- Enjoyment of solution-oriented work without project responsibility
- Interest in training colleagues and mentoring them
- Ability to systematically pass on knowledge and build a small team
- IMPORTANT RULES: - Maintain the original formatting and structure - Translate technical terms correctly (e.g., "Frontend", "Backend", "DevOps", "Scrum Master") - Use industry-standard terminology for HR and Tech - Keep the tone consistent (formal/informal, Du/Sie) - Only translate the text, do not add explanations - Preserve the structure in lists - Technical terms that are used internationally can remain untranslated - Ensure correct grammar and natural language flow Text to translate: German at least C1, English at least B2
Experience
- Extensive multi-year experience with SAP HCM to resolve tickets quickly and efficiently.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Job Locations
Topics that you deal with on the job
This is your employer
HCM ADVICE KG
With over 25 years of experience in Human Capital Management, HCM ADVICE KG helps companies digitally transform their HR processes and create great work environments.
Description
- Company Type
- Digital Agency
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication