Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.100 € gross/month
- Location
- Wels
- Working Model
- Onsite
Job Summary
In this role, you will support international customers by coordinating service requests, optimizing technical systems, and developing service processes and digital solutions to enhance customer support.
Your role in the team
- Technical support and consulting for international clients as well as branch offices.
- Processing and coordination of service, repair, and spare parts requests.
- Support with plant optimizations and technical improvements.
- Further development of service processes, documentation, and digital service solutions.
This text has been machine translated. Show original
Our expectations of you
Education
- Completed technical training.
Qualifications
- Ideally, knowledge in the field of plastics engineering.
- Very good English skills as well as ERP/CRM knowledge.
- Enjoyment in (international) customer contact as well as a strong solution orientation.
Experience
- Several years of professional experience in technical customer service in the machinery/plant engineering environment.
This text has been machine translated. Show original
What we offer
- Successful and internationally active company.
- Discounted lunch.
This text has been machine translated. Show original
Benefits
Health, Fitness & Fun
Higher Take-Home Pay
Work-Life-Integration
Food & Drink
Job Locations
About Your Employer
IVM Technical Consultants
IVM Technical Consultantsbezirk has been operating in Austria for over 40 years, specializing in technical and commercial software & IT solutions, electronics & electrical engineering, plant engineering & automation, and mechanical engineering & design.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Consulting
Customer Support Engineer
- Salary
- from 3.100 € gross/monthEstimated net salary based on the gross salary in the job ad.from 2.231 € net/month
- Location
- Wels
- Working Model
- Onsite
- Diversity
- Open for all genders
