Job
In this role, you design and develop telephony and collaboration infrastructure, manage telecommunications solutions and Microsoft 365 applications, and analyze complex network issues.
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Job technologies
Your role in the team
- You design, implement, and further develop our telephony and collaboration infrastructure in a demanding IT environment focused on financial services.
- You will be responsible for supporting and administering our telecommunications solutions and Microsoft 365 applications, including 3rd-level support.
- You analyze the causes of complex incidents and issues in the network and security environment and develop sustainable solutions.
- You plan and implement technical optimizations, migrations, and security changes, thereby contributing to a high-performance and secure system landscape.
- Working closely with experts in networking, security, infrastructure, and applications, you contribute your expertise and help shape solutions together.
Our expectations of you
Education
- Completed technical education (e.g. technical college, university of applied sciences, university, or equivalent) and several years of relevant professional experience.
Qualifications
- You have in-depth knowledge of network technology, particularly how it works with VoIP, TCP/UDP, DHCP, DNS, and VLANs.
- You approach complex technical challenges in a structured and self-reliant manner, maintaining a clear overview even during critical incidents.
- You enjoy working with a diverse range of IT professionals, communicate clearly, and are open to new ideas and approaches.
- Willingness to provide support outside regular working hours when needed, for example during scheduled maintenance or critical incidents.
Experience
- You are familiar with technologies such as 802.1X, SD-WAN, and QoS. You also have experience analyzing network issues and firewall logs.
- You are proficient in using Microsoft 365 and modern collaboration solutions, and ideally have already gained experience administering and providing technical support for them.
What we offer
- For this position, a monthly gross salary in accordance with the IT collective agreement is offered, depending on your specific qualifications and relevant professional experience.
- Collective agreement classification between ST2 entry level (€4,061) and ST2 standard level (€4,611) for a 38.5-hour workweek.
- Our compensation packages are significantly above the stated minimum salary, depending on your experience and qualifications and based on the requirements profile outlined above.
Benefits
Work-Life-Integration
Higher take-home pay
Food & drink
Health, fitness & fun
Topics you will work on
Job locations
About your employer
Wien, Zwettl-Niederösterreich
The Raiffeisen Informatik GmbH is the largest Austrian IT services provider. We are the leading provider of information technology solutions for those whose livelihood depends on it in our target markets. For over 35 years, we have been providing professional IT services to Austria's Raiffeisen sector and large customers.
- Established Company
- Onsite, Hybrid
- Internet, IT, Telecommunication
Employer reviews
- Working conditions
- 4.1
- Engineering
- 3.7
- Team culture
- 3.0
- Career growth
- 3.3
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