Job
- Level
- Experienced
- Job Field
- IT, System, Security
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 3.228 to 4.355€ Gross/Month
- Location
- Graz
- Working Model
- Onsite
Job Summary
In this role, you will develop ITSM processes based on ITIL, raise awareness for best practices, train staff, and optimize IAM and ITSM tools while managing international projects and coordinating service partners.
Job Technologies
Your role in the team
- Development, implementation, and continuous improvement of ITSM processes in accordance with best practices such as ITIL.
- Global internal contact person for ITSM topics.
- Training and support of employees regarding ITSM processes and tools.
- Promotion of awareness and acceptance of ITSM practices within the organization.
- Management and optimization of deployed ITSM tools and systems.
- Further development and support of the Identity and Access Management process.
- Analysis of existing processes and identification of optimization potentials.
- Participation in and management of IT projects with a focus on IAM and ITSM.
- Coordination of service partners.
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Our expectations of you
Education
- Completed IT education (HTL; FH; University) or a comparable qualification.
Qualifications
- Completed ITIL Practitioner certification.
- Project management skills.
- Certifications such as Scrum, IPMA Level C or B are an advantage.
- Strong communication skills in German and English, both spoken and written.
- Analytical and solution-oriented thinking as well as a structured way of working.
- Good appearance, communication, and presentation skills.
Experience
- Several years of professional experience in IT service management and/or identity and access management are desirable.
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What we offer
- The minimum salary ranges from € 3,228 to € 4,355 gross per month, depending on education; depending on specific professional experience, there is a willingness to pay above the minimum.
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Job Locations
This is your employer
Personalservice Plus GmbH
Personalservice Plus GmbH has been providing professional solutions in personnel placement and provision for over 20 years, efficiently connecting job seekers and companies.
Description
- Company Type
- Recruiting Agency
- Working Model
- Onsite
- Industry
- Recruitment Agency
Dev Reviews
by devworkplaces.com
Total
(1 Review)2.8
Culture
3.0Career Growth
2.6Engineering
2.5Workingconditions
3.4
Specialist IT Service Management & IAM
- Salary
- 3.228 to 4.355€ Gross/Month
- Location
- Graz
- Working Model
- Onsite
- Diversity
- Open for all genders
