Job
In this role, you ensure the secure and stable operation of our network and security infrastructures while actively supporting monitoring, troubleshooting, and optimization of the systems.
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Your role in the team
- In this role, you are a key member of our Network Operations Team and ensure the stable, secure, and high-performance operation of modern network and security infrastructures.
- You work on complex customer environments - from campus networks and data center infrastructures to hybrid cloud scenarios - all in the spirit of "Connect and Protect."
- Your focus is on Network Operations & Security: monitoring, analysis, troubleshooting, and ongoing optimization of networks and Next-Generation Firewalls (NGFW).
- You will work closely with engineering, security, and presales teams.
- Operation, monitoring, and further development of network and security infrastructures in the NOC.
- Analysis, prioritization, and resolution of incidents, disruptions, and performance issues.
- Operation and tuning of next-generation firewalls (NGFW) as well as security-relevant network components.
- Participation in changes, rollouts, and technical implementations.
- Support in the standardization, automation, and further development of our services and processes.
- Technical coordination with internal departments (Engineering, Security, Presales).
- Meticulous documentation as well as active knowledge transfer within the team.
- Participation in shift or operational model (depending on the role's configuration).
Our expectations of you
Education
- Completed IT education (apprenticeship, HTL, FH, university).
Qualifications
- Good knowledge of network and security technologies, in particular:
- Next-Generation Firewalls (NGFW).
- LAN, WAN, switching, routing.
- Structured, solution-oriented, and independent way of working.
- Team-oriented, reliable, and communicative – even in stressful situations.
- Very good spoken and written German and English skills.
- Interest in continuous professional development in the network and security environment.
Experience
- Initial practical experience in network/NOC environment.
- Ideally experience with manufacturers such as Fortinet, Palo Alto, Aruba, or similar.
- Experience in monitoring, incident, and problem management is advantageous.
What we offer
- You can expect a responsible role with future prospects.
- The offered annual gross salary is at least €42,000, with the possibility of overpayment depending on relevant work experience and qualifications.
Benefits
Topics you will work on
Job locations
About your employer
Feldbach, Graz, Rott, Gmunden, Wien, St. Pölten, Traun
ACP provides businesses, government agencies, and other organizations with end-to-end IT solutions that are tailored to their specific needs. Our comprehensive portfolio includes consulting, procurement and integration services; managed services; data center services; and financing for all types of IT products and systems. We understand the unique challenges these organizations face when it comes to technology, so we offer comprehensive support every step of the way.
- 250+ Employees
- 1993
- Established Company
- Onsite, Hybrid, Full Remote
- Trade · Internet, IT, Telecommunication
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