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Network Operations Specialist

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REWE Group Österreich

Job

  • Level
    Experienced
  • Job Field
    IT, Network
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    from 2.857 € Gross/Month
  • Location
    Gemeinde Wiener Neudorf
  • Working Model
    Hybrid, Onsite

    • Job Summary

    In this role, you handle network incidents and service requests, monitor network infrastructure using tools like Nagios, and troubleshoot issues in LAN/WAN and VPN environments.

    Job Technologies

    Your role in the team

    • Handle network incidents and service requests according to SLAs; act as Operator on Duty (OOtW) and trigger escalations.
    • Diagnose and resolve issues across LAN/WAN, WLAN, VPN, site connectivity, and datacenter links.
    • Proactively monitor health and performance using Nagios, SolarWinds, and Cacti; analyze NetFlow and bandwidth trends.
    • Identify real-time issues via syslog events and conduct retrospective problem analysis using Splunk.
    • Verwalten Sie grundlegende Firewall-Regeln auf Cisco ASA und FMC; validieren Sie den Datenverkehr gemäß den NOC-Standards.
    • Apply structured L1L7 troubleshooting; maintain high-quality knowledge bases and technical documentation.

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    Our expectations of you

    Qualifications

    • CCNA (Cisco Certified Network Associate) or equivalent (CompTIA Network+, JNCIA-Junos, Fortinet NSE4).
    • Strong practical understanding of Routing & Switching, TCP/IP, VPN technologies, and DNS/DHCP.
    • Skilled in basic firewall rule management and flow validation (Cisco ASA/FMC).
    • Vertrautheit mit Jira, Confluence und ServiceNow/NEO-ITSM für Ticketing und Dokumentation.
    • Mandatory English; German is a strong advantage; CEE languages are a plus.
    • Analytical, solution-oriented under pressure, and a team-driven mindset with clear communication.

    Experience

    • Experienced in network monitoring (SolarWinds, Nagios, Cacti) and log analysis (Syslog, Splunk).

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    What we offer

    • Flat hierarchies and short decision-making channels.
    • A family-friendly company culture with flexible working hours and remote working options available according to your individual needs.
    • Numerous training and further development opportunities within the Group (5% of working time for self-organized training and education).
    • A lunch allowance.
    • Staff shopping and travel discounts.
    • Extensive workplace wellness programme including fitness classes, massages, etc.
    • An industry-standard, attractive and performance-based annual gross salary starting at 40,000 euros (on a full-time basis) with the possibility of higher pay according to experience and qualifications.

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    Benefits

    More net

    Health, Fitness & Fun

    Work-Life-Integration

    Food & Drink

    Topics that you deal with on the job

    Job Locations

    Map of company locations

    • Location Gemeinde Wiener Neudorf

      Niederösterreich

      Austria

    This is your employer

    REWE Group Österreich

    REWE Group Österreich

    Wien, Premstätten, Wiener Neudorf, Wien

    The IT department of the REWE Group Austria is made up of over 500 talented employees who develop innovative IT products and services that provide the best shopping experience in markets like BILLA, BILLA PLUS, PENNY, BIPA and ADEG. With customers and partners in Austria, Italy and nine other European countries, we are constantly developing new solutions for retail that will revolutionize commerce. In cross-functional product teams, colleagues from fields like IT Consulting, Development/Programming ,IT Operations and Organizational Management work together to digitize trade.

    Description

  • Company Size
    250+ Employees
  • Founding year
    1953
  • Company Type
    Established Company
  • Working Model
    Full Remote, Hybrid, Onsite
  • Industry
    Trade, Internet, IT, Telecommunication

    • Dev Reviews

    by devworkplaces.com

    Total

    (4 Reviews)
    3.8

    • Workingconditions

      3.8

    • Career Growth

      4.3

    • Engineering

      3.4

    • Culture

      3.6
    All Dev Reviews on devworkplaces.com
    Logo REWE Group Österreich

    Network Operations Specialist

    REWE Group Österreich
    Salary
    from 2.857 € Gross/Month
    Location
    Gemeinde Wiener Neudorf
    Working Model
    Hybrid, Onsite
    Diversity
    Open for all genders

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