Job
In this role, you support IT and telecommunications systems, optimize infrastructures, implement VoIP solutions, and perform error analysis in support tasks, both on-site and remotely.
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Job technologies
Your role in the team
- In this role, you will be responsible for the technical support and management of our IT and telecommunications systems - both remotely and on-site.
- You optimize existing infrastructures, assist with the implementation of VoIP systems, and advise our clients on system expansions.
- Your responsibilities also include error analysis in 1st and 2nd level support as well as the documentation of customer environments and support cases.
Our expectations of you
Education
- Completed vocational training or a comparable qualification in the IT field.
Qualifications
- Excellent knowledge of Windows Server & Client environments, Linux environments (Debian, Ubuntu), networking technology (TCP/IP, VLAN, Routing, VPN), IT security (firewalls, server and endpoint protection), and Microsoft 365 (Entra ID, Intune).
- Driver's license B.
- Knowledge of container technologies (Docker, LXC, Kubernetes).
- Self-reliant, structured way of working.
- Analytical thinking & solution orientation.
- Strong communication skills - even with complex topics.
- Enjoyment of direct customer contact.
- Interest in new technologies (automation, AI).
Experience
- Several years of IT experience.
- Experience with VoIP technologies (IP telephony, SIP, RTP, trunking).
Benefits
Work-Life-Integration
Higher take-home pay
Topics you will work on
Job locations
About your employer
Neumarkt Am Wallersee, Wien
We have placed all our focus on communication. We are an independent software manufacturer, and we are ambitious in fulfilling the needs of our customers as up-to-date research allows, developing customer-oriented solutions based exactly on what is needed.
- Digital Agency
- Onsite, Hybrid
- Internet, IT, Telecommunication
Employer reviews
- Working conditions
- 3.7
- Career growth
- 3.4
- Team culture
- 3.3
- Engineering
- 3.2
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