Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 40.000 € gross/year
- Location
- Wels
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will manage the service desk, prioritize tickets, and assist employees with hardware and software issues while continuously optimizing support processes and documentation.
Your role in the team
- Management of the service desk and ticketing system, including prioritization.
- Support of team members with hardware and software as well as assistance with problems.
- Building and sharing expertise.
- Interface to other departments.
- Continuous optimization of support processes, documentation, and SOPs.
- Participation in IT projects.
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Our expectations of you
Education
- Completed training in the IT environment.
Qualifications
- Enthusiasm for (IT) technology.
- Team player.
- Excellent communication skills and the ability to work independently.
- Creativity in problem-solving.
- Good knowledge of German and English.
- Driver's license B.
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What we offer
- A long-term position in an industry with high future potential.
- A pleasant open working atmosphere in a dedicated team.
- A comprehensive onboarding process to prepare for the scope of responsibilities.
- Option for partial remote work and work-life balance.
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Benefits
Health, Fitness & Fun
Higher Take-Home Pay
Work-Life-Integration
Food & Drink
Job Locations
About Your Employer
Richter Pharma AG
Wels
The Richter Pharma AG is a well-known international pharmaceutical company with its headquarters in Wels, Upper Austria. The company focuses on the development, production and wholesale of medicines and health products for humans and animals.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Pharmaceutical Sector, Chemical Industry, Biotech
IT support employees
- Salary
- from 40.000 € gross/yearEstimated net salary based on the gross salary in the job ad.from 29.597 € net/year
- Location
- Wels
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
