Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 70.000 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will develop strategies for macOS client management, support Windows clients, optimize software distributions, and manage IT support tickets to ensure system integrity and user satisfaction.
Job Technologies
Your role in the team
- Knowledge in macOS Client Management, ideally with experience in MDM/Endpoint Management solutions as well as integration into existing Workplace and Client Management processes.
- Strategic development of the macOS client, vulnerability management, lifecycle and license management, as well as the implementation of new requirements in the macOS domain.
- Operation, support, and optimization of Microsoft Windows clients.
- Certification of hardware and software for integration into the standard client system.
- Creating software packages for automated distribution and installation of software using Microsoft Endpoint Configuration Manager.
- Support in the selection and configuration of peripheral systems (e.g., software distribution, antivirus, profile and application management, login scripts, group policies, client firewall, test systems, etc.).
- Ticket processing in ServiceNow.
- Support of IT users in 2nd & 3rd level support, as well as installation, maintenance, and optimization of applications.
- Software Patch Management.
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Our expectations of you
Qualifications
- Knowledge of software distribution, policy management, application control, and authorization management.
- Knowledge in the following areas is advantageous: Ivanti EM/AM, Microsoft 365 Services/Office 365 (Tenant Management, Exchange Online, MS Teams, Azure AD, SharePoint Online, OneDrive for Business), Access Policies in Microsoft 365 (DLP, Conditional Access, etc.).
- Excellent knowledge of Microsoft Office.
- Very good German and good English skills.
- Implementation strength, team ability, and willingness to collaborate on projects as an interface function to other areas of responsibility.
- Structured, independent working style with a high level of customer and service orientation.
Experience
- Several years of professional experience in IT infrastructure with a focus on Mac and client systems, in-depth knowledge of client operating systems (macOS, Windows 10, Windows 11).
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What we offer
- The annual gross salary (full-time) for the position is at least EUR 70,000.00 gross per year.
- You already bring a lot of experience and know-how with you? Then we are, of course, willing to recognize this with a higher salary.
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Benefits
Work-Life-Integration
Food & Drink
More net
Health, Fitness & Fun
Topics that you deal with on the job
Job Locations
This is your employer
twinformatics GmbH
Wien
At twinformatics, we support our clients' business processes with solutions that are based primarily on SAP. This includes providing consulting services for the right application, developing custom solutions specific to the insurance industry, and offering support and ongoing updates.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Banking, Finance, Insurance, Internet, IT, Telecommunication
Client Systems Engineer
- Salary
- from 70.000 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
