Job
- Level
- Experienced
- Job Field
- BI, Project
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 2.112 to 4.224€ gross/month
- Location
- Marktgemeinde Kundl
- Working Model
- Onsite
Job Summary
In this position, you assist new customers with the implementation of our ERP software Vendoc, conduct training sessions, and support existing customers with updates. You also serve as a liaison to developers for adjustments and new features.
Your role in the team
- Direct contact with new clients on all matters related to the implementation of our ERP software Vendoc - inventory assessment, derivation of necessary measures, and joint implementation with the clients (online or on-site in D-A-CH-S), as well as user training.
- Support of existing clients (updates, new modules/requirements).
- Interface with our software developers for new programming, including function descriptions and formulation of software requirements.
- Project-specific adjustments (e.g., data model, views) as well as data import.
- Customer billing, quality controls, product testing, internal training.
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Our expectations of you
Education
- Completed vocational training and professional experience (including recent graduates with academic qualifications or career changers from the trades are welcome).
Qualifications
- Strong IT affinity and proficient handling of common Office applications.
- A high degree of self-organization, initiative, problem-solving skills, customer orientation, and the ability to quickly recognize and understand complex contexts.
- Excellent communication skills, empathy, patience, and a desire for continuous learning, achieving common goals, and working in a very camaraderie-driven, mutually supportive work environment.
Experience
- Knowledge of the business revenue process in crafts or trade (experience with ERP systems as a user or software-side).
- Experience with relational databases is an advantage.
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What we offer
- High degree of self-responsibility, initiative, and flexible time management.
- A collegial working atmosphere and flat hierarchies.
- Working with an excellent software solution.
- A highly motivated and qualified team.
- Joint team events and colleagues' regulars.
- Excellent catering from Jausentaxi - sponsored by Chefs.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Food & Drink
Topics You Will Work On
Job Locations
About Your Employer
PraKom Software GmbH
Bereits über 900 Unternehmen im DACH-Raum und Südtirol sind begeistert von den neuen und wegweisenden Möglichkeiten, welche Ihnen unsere Software bietet.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Software support
- Salary
- 2.112 to 4.224€ gross/monthEstimated net salary based on the gross salary in the job ad.1.703 to 2.835 € net/month
- Location
- Marktgemeinde Kundl
- Working Model
- Onsite
- Diversity
- Open for all genders
