Job
- Level
- Junior
- Job Field
- IT, Network, Support
- Employment Type
- Full Time
- Contract Type
- Apprenticeship
- Salary
- 929 to 929€ Gross/Month
- Location
- Marchtrenk
- Working Model
- Onsite
Job Summary
In this role, you will join the field service team, learning to set up PCs and networks, support Microsoft 365, and provide on-site customer support while developing troubleshooting skills.
Job Technologies
Your role in the team
You will become part of our Field Service team and work closely with our Cloud, Enterprise, and Networking Engineers.
You learn:
- Assembly & setup of PCs, notebooks, tablets
- Windows 10/11, user profiles, troubleshooting
- Microsoft 365 Basics (Teams, OneDrive, Outlook, Entra ID)
- Network fundamentals (IP, WLAN, VLAN, DHCP, DNS)
- Error analysis - logical, clean, professional
- On-site support for customers
- Hardware assembly & rollouts
- Document like a pro (Jira, Notion)
- Customer interaction, communication, appearance
- Fundamentals of Cloud, Security & Infrastructure
Support for on-site deployments at clients
- Setup & Preparation of Workplaces
- Installations, Updates & Configurations
- Troubleshooting and simple fault rectification
- Performing minor network tasks (patching, WLAN checks)
- Support with hardware rollouts
- Participation in projects under guidance (exchange of APs, switches, etc.)
- Documentation in the ticket system
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Our expectations of you
Qualifications
You bring with you:
- Enthusiasm for IT
- Interest in PCs, networking & technology
- Logical thinking
- Friendly, respectful demeanor
- Reliability & Punctuality
- Motivation to learn
Nice-to-have:
- Pre-assembled PC or Home Lab
- Basic knowledge of Windows or Microsoft 365
We are looking for personalities who:
- stay tuned
- Take responsibility
- work cleanly
- to want to continuously improve
- want to grow in a professional environment
Experience
- Initial IT experience privately or from school
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Job Locations
This is your employer
TOMORIS GmbH
TOMORIS GmbH provides comprehensive solutions in IT services, particularly in the areas of cyber security and automation. The company acts as a strategic partner for businesses looking to efficiently design their IT architecture.
Description
- Company Type
- Established Company
- Industry
- Internet, IT, Telecommunication
IT Field Service Apprentice
- Salary
- 929 to 929€ Gross/Month
- Location
- Marchtrenk
- Working Model
- Onsite
- Diversity
- Open for all genders
