Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 60.000 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will design modern ITSM systems, configure Path and ServiceNow, resolve incidents, and document knowledge for continuous improvement of processes.
Job Technologies
Your role in the team
- You actively contribute to the conception and implementation of modern ITSM systems and bring in your ideas.
- You drive internal and external projects forward with your commitment.
- You configure and operate ITSM systems according to best practices, ensuring secure and smooth operation.
- You investigate disruptions and problems thoroughly and quickly find effective solutions.
- You are in direct contact with our clients and ensure professional communication.
- You keep our knowledge up to date by documenting content and continuously developing our Knowledge Base.
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Our expectations of you
Qualifications
- Solid knowledge according to ITIL Foundation.
- Strong quality awareness, analytical working style, and a highly solution-oriented mindset.
- Communication security in German and English.
- Strong team skills combined with initiative and a sense of responsibility.
Experience
- Ideally, experience with ServiceNow, especially in the areas of ITSM, CSM, and ITOM.
- Proficient in JavaScript, HTML, and CSS, with experience in low-code technologies for efficient implementation of requirements.
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Benefits
Work-Life-Integration
More net
Health, Fitness & Fun
Job Locations
This is your employer
CETEO GmbH
CETEO GmbH focuses on recruiting IT experts and assists companies in identifying suitable professionals. Since 2023, it offers comprehensive services in IT recruiting.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
System Engineer - ITSM & ServiceNow
- Salary
- from 60.000 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
