Logo LTW Intralogistics GmbH

Service Desk Employee

New

Job

  • Level
    Experienced
  • Job Field
    IT, Support, System
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    from 41.270 € gross/year
  • Location
    Marktgemeinde Wolfurt
  • Working Model
    Onsite
  • Job Summary

    In this role, you will handle technical inquiries at the IT Service Desk, conduct error analyses, and assist in the administration of Windows and Linux servers as well as specific applications.

    Job Technologies

    Your role in the team

    • Management of the IT Service Desk using our ticketing system (1st Level and 2nd Level Support)
    • Support of computer workstations at the location
    • Initial analysis of errors and contact person
    • Support of specialized applications (e.g., M365, media servers, mobile device management, asset management)
    • Administration of servers (Windows and Linux)
    • Documentation of project progress, decisions, and open issues
    • Regular reporting on project status, deadlines, and potential deviations

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    Our expectations of you

    Education

    • HTL education or comparable computer science training

    Qualifications

    • Solid computer skills in the areas of client/server/network
    • Good knowledge of Microsoft 365 products (advantageous)
    • Independent, conscientious, and self-reliant work
    • Willingness for ongoing training
    • Enjoyment in dealing with people
    • Good German and English skills

    Experience

    • Experience in project coordination

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    What we offer

    • The annual gross salary is based on the collective agreement (KV) of the metalworking industry and is at least EUR 41,270.46 on a full-time basis (38.5 hours/week) for this position.
    • Depending on professional training and experience, overpayment may be possible.

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    Benefits

    Health, Fitness & Fun

    Higher Take-Home Pay

    Food & Drink

    Work-Life-Integration

    Topics You Will Work On

    Job Locations

    • Location Marktgemeinde Wolfurt

      Achstraße 53

      6922 Wolfurt

      Austria

    About Your Employer

    LTW Intralogistics GmbH

    LTW Intralogistics GmbH

    Wolfurt, Wien, Wien, Wien

    LTW's cutting-edge material handling solutions connect storage appliances, conveyor belts, and software into a seamless, intuitive system. With over 900 successful installations under its belt - both in small businesses and among global conglomerates - LTW has the experience and know-how to provide you with an Intralogistics system that meets your specific needs.

    Description

  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Engineering Industry
  • Logo LTW Intralogistics GmbH

    Service Desk Employee

    Salary
    from 41.270 € gross/yearEstimated net salary based on the gross salary in the job ad.from 30.363 € net/year
    Location
    Marktgemeinde Wolfurt
    Working Model
    Onsite
    Diversity
    Open for all genders

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