Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 55.076 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will ensure the stable operation of IT applications in the AI portfolio, plan deployments, address incidents, and perform troubleshooting while collaborating closely with business units.
Job Technologies
Your role in the team
- Responsibility for the stable operation of the IT specialist applications in the AI portfolio as well as the provision of product-specific components.
- Planning, organizing, and coordinating the relevant workflows within the operation with the involved departments.
- Identification, analysis, and resolution of incidents and problems, including comprehensive code and logfile analysis within the service hours (07:00-17:00).
- Planning and executing deployments, troubleshooting technical issues, and releasing all operational changes.
- Processing of service requests and execution of technical acceptance tests within the scope of release patches.
- Contribution of expertise in projects as well as in the development of customer and process know-how.
- Assumption of defined business processes on behalf of the customer.
- Participation in 24/7 on-call duties during maintenance windows or project-related deployments.
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Our expectations of you
Education
- Completed technical training or an equivalent qualification.
- ITIL knowledge or relevant training is desirable.
Qualifications
- Very good knowledge in the following technologies and areas: Linux systems (ideally RedHat), container platforms (preferably OpenShift), monitoring tools (preferably Zabbix or Grafana), XML or JSON is advantageous, web technologies are desirable.
- Ideally, database knowledge with a focus on PostgreSQL.
- Organizational talent and strong communication skills.
- Very good knowledge of German.
Experience
- At least 3 years of relevant professional experience in medium to large, heterogeneous IT system landscapes.
- Extensive practical experience in second-level support.
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What we offer
- Depending on the level of education and relevant professional experience, the annual gross salary according to the BRZ collective agreement starts from EUR 55,076.70 when the requirements profile is fully met.
- This salary indication refers to a full-time position of 38.5 hours per week; any additional hours worked beyond this will be compensated.
- Depending on the specific qualifications, an overpayment may be possible with several years of professional experience.
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Benefits
Work-Life-Integration
More net
Food & Drink
Health, Fitness & Fun
Topics that you deal with on the job
Job Locations
This is your employer
Bundesrechenzentrum GmbH
Wien
The Bundesrechenzentrum GmbH is the leading IT service provider and E-Government partner of the Austrian government. With over 1,200 employees, BRZ supports more than 30,000 IT jobs at 1,200 locations and achieves an annual revenue of 260 million euros.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(5 Reviews)3.8
Career Growth
4.0Culture
4.2Engineering
3.2Workingconditions
3.8
IT Operations Manager for AI and LLM
- Salary
- from 55.076 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
