Job
- Level
- Junior
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Apprenticeship
- Salary
- from 960 € Gross/Month
- Location
- Vienna
- Working Model
- Onsite
Job Summary
In this job, you will learn the hands-on repair of computer hardware by analyzing laptops, diagnosing hardware faults, and precisely replacing components to make defective devices functional again.
Your role in the team
- During your training as an IT Operations Technician with us, you will be gradually trained to become a professional in computer hardware.
- While many in IT just sit in front of a screen, with us you learn the real craft on the device.
- You start by understanding the construction of various laptop models and develop into an expert who can identify and fix even complex hardware issues.
- With us, you don't just learn how to install software, but how to truly understand technology, break it down, and get it running again.
- This actively ensures that high-quality devices are repaired sustainably rather than discarded.
- Understanding the inner workings: You will learn about the systematic structure of notebooks and PCs from all major brands (such as Lenovo, Apple, HP) and discover how the individual components work together.
- Precise fault diagnosis: We show you how to detect hardware defects using professional tools - from a broken display to a faulty motherboard.
- The craft of repair: Under guidance, you will learn how to properly disassemble devices and precisely replace delicate components such as keyboards, hinges, or batteries.
- System Setup & Data Recovery: You will learn how to perfectly configure operating systems and how to recover important data when a PC seemingly won't start at all.
- Quality check & handover: You will learn how to perform final inspections on repaired devices (stress tests, WLAN check) so that our customers receive a perfectly functioning notebook.
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Our expectations of you
Qualifications
- Technical Curiosity: You may have already opened up a PC or are eager to see what the technology looks like inside the case.
- Patience & Fine Motor Skills: You have a steady hand for small screws and the perseverance to search for a mistake until you find the solution.
- Logical thinking: You enjoy solving puzzles and prefer to approach tasks step by step.
- Willingness to learn: You are motivated to solve a new problem every day and are happy to take advice from experienced technicians.
- Sense of order: With us, you'll learn how important a structured workspace is to ensure no screw goes missing.
- Enjoyment in customer contact: You are not afraid to pick up the phone or to advise customers directly in the store.
- You will learn with us how to explain technical problems clearly and conduct professional sales or consulting conversations.
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What we offer
- Working hours: 38.5 hours/week (full-time, by arrangement)
- The apprentice income for the apprenticeship as an Information Technology Specialist - Operational Technology is 960.00 EUR gross per month.
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Job Locations
This is your employer
FaNetwork e.U.
FaNetwork e.U. is an IT service provider based in Vienna, specializing in network development, web design, and programming. The company offers a wide range of solutions, from web agency services to hardware technology, and has been active since 2012.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Internet, IT, Telecommunication
Information technology specialist - industrial engineering
- Salary
- from 960 € Gross/Month
- Location
- Vienna
- Working Model
- Onsite
- Diversity
- Open for all genders
