Job
In this role, you will capture and update product master data, address problem-solving, support quality assurance, and manage customer communication through the ticket system.
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Your role in the team
- As a Data Management Administrator, you are responsible for capturing, updating, and correcting product master data.
- After the onboarding phase, you will work closely with the Implementation Team to gather customer requirements and be responsible for the initial setup of the product master data.
- After the initial setup, you will be responsible for updating and maintaining the product master data of our customers during ongoing operations.
- Ensuring continuous data quality, data currency, and data consistency.
- Recording, updating, and correcting product master data and prices.
- Customer support via phone and email (ticket system).
- Development of solutions to arising questions/problems.
- Support and adherence to quality assurance.
- Regular reporting and status updates from the client.
- Support during client meetings on-site (minimal travel required).
- Support in the further development of internal and external data management processes.
- Support for the colleagues of the Data Management team.
- Monthly billing of services.
Our expectations of you
Education
- You have completed commercial training.
Qualifications
- You have a quick grasp of concepts and good logical understanding.
- You have an independent and efficient working style.
- You are negotiation-proof in German (spoken and written), C2 level.
- You have good MS Office skills (especially Excel).
- You are meticulous and diligent in all tasks.
- F&B knowledge, gastronomic background preferred.
- Specific IT expertise desirable.
- Good command of English, both written and spoken.
- Good if you have already heard these terms: Business Requirement, Feature Request, Webservice, SQL Statement.
What we offer
- You will have your personal workspace in our central office location at Praterstern, but you are also welcome to work partly from home.
- Your four-legged friend is also very welcome with us in accordance with the Dog Policy.
- We treat each other with appreciation.
- Everyone has a voice, and efforts are made to ensure that even quiet voices are heard.
- Regular brunches, annual company parties, after-work events, and team-building activities.
- Free drinks, fruit, a cereal bar, and a coffee lounge.
- The collective agreement minimum salary for this position (full-time) is EUR 33,880.00 gross per year.
- Based on your qualifications and experience, a market-compliant salary is of course provided.
Benefits
Work-Life-Integration
Food & drink
Health, fitness & fun
Job locations
About your employer
Our Delegate Team is made up of experienced and long-time industry specialists, combined with experienced software engineers and a long-standing management team. We support our customers both on site as well as remotely via remote access and telephone hotline. We understand the industry we work in and help our clients succeed.
- Established Company
- Onsite, Hybrid
- Internet, IT, Telecommunication
Employer reviews
- Engineering
- 3.1
- Team culture
- 4.3
- Career growth
- 3.0
- Working conditions
- 3.8
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