Otti & Partner
First point of contact for technical support inquiries. Analysis and resolution of issues in 1st Level Support. Participation in 2nd Level support for more complex technical issues - with support from experienced colleagues. Installation and...
Operation, maintenance, and ongoing development of the internal IT infrastructure. Participation in daily IT operations as well as in the implementation and further development of systems and services. Administration and further development of the...
Support and consulting for existing clients (remote and on-site). Proactive service of existing IT infrastructures (local, cloud-based, hybrid). Resolution of service and change requests in the 2nd level support. Execution of projects in the server,...
Support for customers with technical inquiries. Updating the existing documentation, including expansion. Install and set up the web services.
Support and consulting for existing clients (remote and on-site) Proactive service of existing IT infrastructures (local, cloud-based, hybrid) Resolution of service and change requests in the 2nd level support area Execution of projects in the server,...
Ensuring smooth operation (software and hardware) in 1st/2nd level support of the infrastructure - 10 to 250 clients. Windows Server (AD, File Server, DNS, DHCP, etc.). First point of contact for telephone inquiries. Communicative and technical contact...
Contact person for existing clients – remote as well as on-site. Planning, management, and implementation of complex IT security and network projects. IT consulting with a focus on network and security design for existing and new clients. Proactive...
Implementation of our software products at clients, system testing, updates, and bug fixing. Conducting customer training sessions and creating documentation. Definition and specification of new customer requirements. Potentially independent project...
Administration, maintenance, and further development of the IT infrastructure (network, printers, etc.) Management and administration of Windows and Linux servers, backup systems, vCenter, etc. Implementation and configuration of standard applications...
Support and consulting for existing clients (remote and on-site) Proactive service of existing IT infrastructures (local, cloud-based, hybrid) Resolution of service and change requests in the 2nd level support. Execution of projects in the server,...
Contact person for existing customers remotely as well as on-site. Planning, management, and implementation of complex IT security and network projects. IT consulting with a focus on network and security design for existing and new clients. Proactive...
Technical Leadership and Project Management: You oversee both the technical implementation and the coordination among various project stakeholders, ensuring that the project stays within the timeframe and budget. Process and System Optimization: By...
Development and creation of the network architecture for our systems in close collaboration with control engineering. Identification and analysis of security risks as well as development of improvements and countermeasures. Testing and configuring...
