IT Job in Trofaiach

Lead and develop a global service desk team, including local section managers. Ensure standardized, high-quality IT support delivery across all regions. Monitor KPIs and SLA compliance using ITSM tools (e.g., ServiceNow, Jira). Act as escalation point...

Monitor and maintain IT/OT systems to ensure high availability and performance. Respond to production incidents swiftly to minimize downtime and meet SLAs. Provide direct support to shopfloor users for hardware, software, and connectivity issues....

You start in technical 1st Level Support to immerse yourself in the KNAPP world, our products, and the world of our customers. Depending on your development and experience, the doors to 2nd Level Support are open to you. You proactively monitor our...

Prepare and schedule audits (internal and external). Coordinate with IT departments and IT employees, including audit participants and external auditors. Monitor and document audit findings and non-conformities, and report the status of non-conformities...

Independent implementation & commissioning as well as operation of the active and passive network infrastructure in the industrial environment at the Linz campus. Consistent implementation of corporate standards and design specifications in the LAN and...

Establish and maintain an IT security strategy and IT security roadmap. Support the Information Security Organization. Provide strategic and tactical vision, and execution, focused on incident prevention, detection, and response. Perform IT security...

Engage with key users to understand business needs, challenges, and goals. Establish successful partnerships with IT vendors through effective communication and collaboration. Provide overview of vendor contracts and licenses within IT and manage...

Design and implement AWS and Kubernetes infrastructure for new micro-services. Update and maintain Terraform Infrastructure as Code (IaC). Maintain AWS services including EKS, MSK, IAM, RDS, ElastiCache and WAF. Ensure business continuity despite...

Independent implementation & commissioning as well as operation of the active and passive network infrastructure in the industrial environment at the Linz campus. Consistent implementation of corporate standards and design specifications in the LAN and...

Design and implement AWS and Kubernetes infrastructure for new micro-services Update and maintain Terraform Infrastructure as Code (IaC) Maintain AWS services including EKS, MSK, IAM, RDS, ElastiCache and WAF Ensure business continuity despite failures...

Management and further development of the infrastructure (MS Azure, network, storage, backup, etc.) Provisioning and management of infrastructure for customer projects 2nd level support (analysis, problem and solution finding, documentation and...