Job
- Level
- Experienced
- Job Field
- IT, Network, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.500 € Gross/Month
- Location
- Trofaiach
- Working Model
- Hybrid, Onsite
AI Summary
In this role, you analyze and resolve second-level IT issues, supporting employees with server and network disruptions while developing and implementing IT systems and processes.
Job Technologies
Your role in the team
- Support and assistance for employees with IT issues (2nd level support)
- Analysis and troubleshooting of IT disruptions (servers, network)
- Responsibility for smooth operation and further development of systems (primarily Windows).
- Support in the implementation and optimization of IT processes
- Participation and technical support in IT projects
- Collaboration with the 1st Level Support Agent
- Management of external service partners
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Our expectations of you
Education
- Completed training in the IT field or a comparable qualification
Qualifications
- Solid knowledge in server administration (Windows), GPOs, Intune, and M365
- Initial contact with artificial intelligence
- Team player with a hands-on mentality and strong communication skills, also cross-departmental.
- Ability to prioritize and handle multiple urgent tasks and requests simultaneously
- Analytical thinking and problem-solving skills
- Structured and independent working style
- Proficiency in German (at least C1) and good English skills (at least B2) in spoken and written form.
Experience
- Several years of professional experience in IT support, particularly in 2nd level support.
- Experience with network infrastructures, including TCP/IP, DNS, DHCP, VPN
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Benefits
Food & Drink
Work-Life-Integration
Health, Fitness & Fun
Job Locations
Location Trofaiach
8793 Steiermark
Austria
Topics that you deal with on the job
This is your employer
SPL Tele Group GmbH
Wolkersdorf Im Weinviertel
The SPL Tele Group is an expanding business group that specializes in the planning or expansion of telecommunications infrastructure, system technology and cable systems of all kinds. We are a dynamically growing business group and are always on the lookout for new employees who can help us grow and develop our company. Right now we're looking for someone to join us at our new, modern location near Vienna (15 km north of Vienna).
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT Service Manager
- Salary
- from 3.500 € Gross/Month
- Location
- Trofaiach
- Working Model
- Hybrid, Onsite
