Europ Assistance Ges.m.b.H.
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You are responsible for leading and supporting the IT Operations & Support team, and promote their development through training, feedback and performance evaluations. You are responsible for the timely processing of service requests and faults, which...
You are responsible for the administration, maintenance and optimization of the Windows and Linux server infrastructure. They ensure a stable network under current security requirements. They implement security policies. They monitor for early detection...
You and your team act as 2nd level support and handle all tickets in compliance with the service level You document standard working procedures with your team and increase the 1st level solution rate (shift left) Together with your team, you maintain...
You are the first point of contact for end customers and employees for questions of a technical nature. You are responsible for appropriately and quickly organizing support, service and information for customers with problems and questions about...
You independently carry out adaptations and corrections to existing software and develop new applications You will work on national and international projects They support the creation of user stories and process descriptions You create technical...
They are the first point of contact for end customers and employees with questions of a technical nature. You are responsible for the appropriate and rapid organization of support, service and information for customers with problems and questions about...
You will develop and maintain internal applications, analyze and implement corrective actions In coordination with the product owners, you are responsible for checking and validating the delivery You ensure the production and operational monitoring of...