1st Level 2nd Level Support
1 job opening found.
Seibersdorf Labor GmbH
In this role, you are responsible for analyzing and resolving IT requests as a 1st & 2nd level supporter, both on-site and remotely, while closely collaborating with 3rd level administrators.
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TEST-FUCHS
In this role, you actively support IT projects and are responsible for 1st and 2nd level support. You optimize the IT infrastructure, maintain network and server components, and handle troubleshooting requests.
ASTA Elektrodraht GmbH
In this role, you handle IT support inquiries, conduct problem analyses, document ticket requests, manage hardware and software solutions, and also provide training to users.
SCHUHFRIED
In this role, you are the first point of contact for client issues, assisting with the optimal use of the Wiener Test System and solving technical problems through active 1st and 2nd level support.
Würth Handels GmbH
In this role, you are the first point of contact for technical issues, handling installation, maintenance, and configuration of Windows clients and iOS smartphones. You manage user rights across different systems and provide training for new employees.
As a technical support engineer, you will be the indispensable interface between SCHUHFRIED and our national and international customers. You will independently solve complex technical challenges related to our Vienna test system and ensure that...
RI - Solution
You are the contact person for end users regarding all IT matters You are responsible for coordinating external service providers You support with service requests and fault reports, qualify and process them Analyze disruptions and develop sustainable...
You are the first point of contact for employees with technical issues (by phone, remotely & in person). One of your tasks is the installation, maintenance and configuration of Windows clients and associated hardware and software. You manage and support...
kechit GmbH
As an IT Second Level Technician, you are responsible for advanced troubleshooting and supporting the IT infrastructure at the second support level. You are the expert for complex technical problems and work closely with First Level Support and other...
Efficient 1st and 2nd level support for our customers via telephone, email, TeamViewer and occasionally on-site Contact person for technical questions and problems of our customers Repair management Close cooperation and support also for in-house...
First contact person for IT technical employee issues (by telephone, remotely and in person) Installation and maintenance of Windows clients including associated hardware and software Management and support of iOS smartphones Creation, modification and...
First point of contact for EDP technical employees: internal concerns (by telephone, remotely and in person) Installation and maintenance of Windows clients including the associated hardware and software Management and support of iOS smartphones...
Klinik Pirawarth
You will strengthen our team in the area of IT support Receipt of IT malfunctions, questions and change requests from our employees Telephone and written processing of tickets Control, recording, description and resolution of tickets Interface between...
care: IT
Independent acceptance of customer inquiries and troubleshooting via telephone, e-mail and our remote maintenance tool Independent installation and maintenance of software Problem analysis in the area of clients, server and network Independent remote...