Job
- Level
- Experienced
- Job Field
- IT, BI, Support
- Employment Type
- Part Time
- Contract Type
- Permanent employment
- Salary
- from 47.000 € Gross/Year
- Location
- Innsbruck
- Working Model
- Onsite
Job Summary
In this role, you will manage the technical support and continuous development of the ERP system, analyze and optimize processes, assist internal users, and coordinate with external service providers.
Your role in the team
- Technical support and continuous development of our ERP system (Aptean)
- Analysis and optimization of ERP processes in close collaboration with the departments of Finance & Controlling, Inventory Management, and Human Resources.
- Setup and ongoing management of contract workflows
- 1st and 2nd level support for internal users, including troubleshooting and coordination of support cases with external software service providers.
- Independent system configurations and adjustments
- Planning, testing, and implementation of updates
- Management of user rights and roles in the systems
- Training of key users and support of users in ongoing operations
- Documentation and creation of training materials, guides, and video tutorials
- Proactive involvement in ERP-related projects
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Our expectations of you
Education
- Successfully completed studies or training in Business Informatics with solid professional experience
Qualifications
- Extensive knowledge of ERP systems, ideally RS2/Moonsoft (Aptean).
- Basic understanding of core business processes, especially finance/controlling, procurement & inventory, as well as personnel & service planning.
- Fundamentals of IT in the areas of databases as well as user and role management
- Routine in coordinating with external software service providers and in creating guides and FAQs
- Strong communication skills and the ability to mediate between business units and IT.
- Strong analytical skills, problem-solving competence, and implementation strength, as well as enthusiasm for the further development of software systems and processes.
- Independent, structured way of working as well as enjoyment of working in an interdisciplinary environment
Experience
- Practical experience in technical software support, analyzing and resolving user issues, and managing support cases.
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What we offer
- Broad and responsible scope of duties with opportunities for design and development.
- Dynamic, appreciative, international, and intercultural working environment
- Numerous social benefits (meal allowance, job ticket, corporate health promotion, discounted theater tickets)
- The annual gross salary is at least €47,000 (based on full-time employment). Depending on qualifications and experience, a higher salary is possible.
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Benefits
Health, Fitness & Fun
Topics that you deal with on the job
Job Locations
This is your employer
Tiroler Landestheater Und Orchester Gmbh
Das Tiroler Landestheater steht in Innsbruck. Das große Haus fasst etwa 800 Sitzplätze. Die Kammerspiele als zweite Spielstätte sind im benachbarten Haus der Musik untergebracht. Auf dem Spielplan stehen Schauspiel, Oper, Operetten, Musicals und Tanztheater.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- NGO, NPO, Associations, Sports, Leisure
Employee Business Applications Management with a focus on ERP
- Salary
- from 47.000 € Gross/YearNet salary converted from the gross salary in the job ad.from 33.818 € net/Year
- Location
- Innsbruck
- Working Model
- Onsite
- Diversity
- Open for all genders
