Job
- Level
- Junior
- Job Field
- IT, Network, Support
- Employment Type
- Part Time
- Contract Type
- Permanent employment
- Salary
- from 1.800 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will be the first point of contact for IT inquiries, providing technical support for hardware and software, troubleshooting network issues, and professionally setting up IT systems.
Job Technologies
Your role in the team
- Act as the first point of contact for colleagues addressing all IT concerns.
- Provide technical support for PCs, operating systems, printers, copiers, telephones, LAN, and WLAN networks.
- Handle Outlook and mailbox-related issues.
- Provide audio/video support for taught classes and hosted events.
- Diagnose and resolve issues efficiently while maintaining a high level of customer satisfaction.
- Install and configure operating systems and applications through software distribution systems or manual installation.
- Use Active Directory and Intune/Azure to design, deploy, and implement group policies for Microsoft client systems.
- Troubleshoot technical issues related to Windows, network security, and system integrations.
- Support network connectivity troubleshooting for LAN and WLAN environments.
- Provide end-user training and create documentation for IT processes when necessary.
- Contribute to the maintenance and improvement of IT systems and operations.
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Our expectations of you
Qualifications
- Gute Kenntnisse in IT-Systemen
- Excellent command of English and German
- Exceptional analytical and communication skills as well as team spirit
Experience
- Two years of professional experience in a similar position
- Teamwork experience
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Job Locations
Topics that you deal with on the job
This is your employer
Modul University Vienna GmbH
Wien
The Modul University Vienna is a private university in Vienna, Austria that was founded in 2007 with the support of the Wirtschaftskammer Wien (the Austrian Chamber of Commerce), Wiener Stadtverwaltung (Vienna City Administration), and other organizations. The university offers degrees entirely in English.
Description
- Founding year
- 2007
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Education System
Junior IT Technician
- Salary
- from 1.800 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
