Job
- Level
- Experienced
- Job Field
- IT, Data, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 56.894 โฌ Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you are responsible for the stable operation of AI applications, troubleshooting issues, coordinating releases, and supporting customers in their business processes through technical expertise.
Job Technologies
Your role in the team
- Take responsibility for the stable operation of innovative IT specialist applications in the AI environment.
- Design powerful system landscapes through the provisioning and configuration of product-specific components.
- Get to the root of disruptions and sustainably resolve technical challenges through code and log file analysis.
- Assist our internal and external clients as a competent point of contact for service inquiries.
- Ensure the quality of new releases through structured technical acceptance testing.
- Coordinate and oversee releases in close collaboration with Operations Management and Product Management.
- Actively participate in projects and drive technical as well as organizational improvements.
- Deepen your understanding of customer processes and lay the foundation for optimal support.
- Support clients with defined business processes and make a direct contribution to their success.
- Support critical maintenance windows and projects as part of a 24/7 on-call rotation.
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Our expectations of you
Education
- Technical training or a comparable qualification with a solid IT foundation
Qualifications
- Strong interest in AI and LLM technologies as well as in their responsible use in administration is desirable.
- Confident handling of multiple of the following technologies:
- Linux (preferably Red Hat)
- OpenShift or comparable container platforms
- Grafana, Zabbix or other monitoring solutions
- XML and JSON are advantageous
- PostgreSQL or other relational databases
- Ideally, database knowledge with a focus on PostgreSQL.
- Understanding ITIL processes or an interest in further developing this knowledge is desirable.
- Willingness to undergo security clearance in accordance with ยง 55 of the Security Police Act.
Experience
- At least 3 years of relevant professional experience in heterogeneous IT system landscapes.
- Extensive practical experience in second-level support
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What we offer
- Depending on the level of education and relevant professional experience, the annual gross salary according to the BRZ collective agreement starts from EUR 56,894.32 when the requirements profile is fully met.
- This salary indication refers to a full-time position of 38.5 hours per week; any additional hours worked beyond that will be compensated.
- With several years of professional experience, overpayment may be possible depending on the specific qualifications.
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Benefits
Work-Life-Integration
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Topics that you deal with on the job
Job Locations
This is your employer
Bundesrechenzentrum GmbH
Wien
The Bundesrechenzentrum GmbH is the leading IT service provider and E-Government partner of the Austrian government. With over 1,200 employees, BRZ supports more than 30,000 IT jobs at 1,200 locations and achieves an annual revenue of 260 million euros.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Employer reviews
by devworkplaces.com
Total
(5 Reviews)3.8
Career Growth
4.0Engineering
3.2Workingconditions
3.8Culture
4.2