Job
- Level
- Experienced
- Job Field
- IT, Network, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Salzburg
- Working Model
- Onsite
Job Summary
In this role, you will present healthcare software, train office staff, install systems at client sites, provide technical support, and actively maintain and develop customer relationships.
Your role in the team
- Presentation of the software as well as training of the clinic staff.
- Installation and commissioning of software at clients in the healthcare sector.
- First & Second-Level Support via email, phone, and in person.
- Error analysis and troubleshooting in the software domain.
- Sales of our software to doctors who are already partners of our laboratory, as well as existing customer care.
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Our expectations of you
Education
- Career changers or university of applied sciences graduates with the appropriate demeanor are welcome.
Qualifications
- Professional demeanor and excellent communication skills.
- Very good knowledge of German.
- Medical industry knowledge is an advantage but not a requirement.
- IT skills (MS operating systems/networks).
- Driver's license B.
- Independent and meticulous work style.
- Organizational talent.
- Strong security and data protection awareness.
Experience
- Experience in customer service or career changers, e.g., medical practice assistant with IT affinity.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Topics that you deal with on the job
Job Locations
This is your employer
Medilab
For decades, Medilab has been a leading provider of diagnostic, therapeutic and preventive solutions for diseases. We are a family-run business that prides itself on its expertise and partnerships.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Healthcare, Social Sector
Customer support for healthcare applications
- Location
- Salzburg
- Working Model
- Onsite
- Diversity
- Open for all genders
