Job
In this role, you support users in daily SAP operations, analyze issues, document support cases, and collaborate on the S/4HANA transformation and continuous improvement of SAP processes.
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Your role in the team
- As a dedicated individual, you will support our users in their daily use of SAP, analyze disruptions, and actively contribute to the further development of our SAP system landscape.
- Support and assistance for SAP users within the scope of 1st and 2nd level support.
- Recording, analyzing, and troubleshooting disruptions, errors, and providing support for user inquiries in the departments.
- Documentation, prioritization, and tracking of support cases.
- Analysis of recurring errors and development of sustainable solutions.
- Support of existing SAP processes and applications.
- Support in the preparation and implementation of the S/4HANA transformation.
- Ensuring a stable and reliable SAP operation in close collaboration with the business units and IT.
Our expectations of you
Education
- Completed apprenticeship or degree in Business Informatics, Computer Science, or a comparable qualification.
Qualifications
- Good understanding of operational and cross-departmental business processes.
- Knowledge in error analysis, test management, or collaboration with external SAP service providers is desirable.
- Strong service orientation and enjoyment in collaborating with users and specialist departments.
- Communication skills, team spirit, and a high level of responsibility, as well as a structured, independent, and solution-oriented way of working.
- Good knowledge of German and English.
Experience
- Experience with SAP S/4HANA is an advantage.
What we offer
- Your compensation is based on qualifications and experience.
- Market-compliant compensation is of course provided.
Benefits
Health, fitness & fun
Topics you will work on
Job locations
About your employer
Hartmetalle und Werkzeuge von Boehlerit setzen Maßstäbe in der Bearbeitung von Metall, Holz, Kunststoff und Verbundwerkstoffen. Die Schneidstoff- und Werkzeugspezialisten aus der Steiermark lösen durch ihre 'Nähe zum Stahllabor' anspruchsvollste Bearbeitungsaufgaben in Werkstoffen der Zukunft. Schneidstoffe, Halbzeuge und Präzisionswerkzeuge sowie Werkzeugsysteme zum Fräsen, Drehen, Bohren und Umformen sorgen weltweit für Prozesssicherheit und Effizienz.
- Established Company
- Onsite
- Engineering Industry
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