Job
- Level
- Experienced
- Location
- Kapfenberg
- Working Model
- Onsite
- Job Field
- IT, BI, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you support users in daily SAP operations, analyze issues, document support cases, and collaborate on the S/4HANA transformation and continuous improvement of SAP processes.
Job Technologies
Your role in the team
- As a dedicated individual, you will support our users in their daily use of SAP, analyze disruptions, and actively contribute to the further development of our SAP system landscape.
- Support and assistance for SAP users within the scope of 1st and 2nd level support.
- Recording, analyzing, and troubleshooting disruptions, errors, and providing support for user inquiries in the departments.
- Documentation, prioritization, and tracking of support cases.
- Analysis of recurring errors and development of sustainable solutions.
- Support of existing SAP processes and applications.
- Support in the preparation and implementation of the S/4HANA transformation.
- Ensuring a stable and reliable SAP operation in close collaboration with the business units and IT.
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Our expectations of you
Education
- Completed apprenticeship or degree in Business Informatics, Computer Science, or a comparable qualification.
Qualifications
- Good understanding of operational and cross-departmental business processes.
- Knowledge in error analysis, test management, or collaboration with external SAP service providers is desirable.
- Strong service orientation and enjoyment in collaborating with users and specialist departments.
- Communication skills, team spirit, and a high level of responsibility, as well as a structured, independent, and solution-oriented way of working.
- Good knowledge of German and English.
Experience
- Experience with SAP S/4HANA is an advantage.
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What we offer
- Your compensation is based on qualifications and experience.
- Market-compliant compensation is of course provided.
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Benefits
Health, Fitness & Fun
Topics You Will Work On
Job Locations
About Your Employer
BOEHLERIT GmbH & Co.KG
Hartmetalle und Werkzeuge von Boehlerit setzen Maßstäbe in der Bearbeitung von Metall, Holz, Kunststoff und Verbundwerkstoffen. Die Schneidstoff- und Werkzeugspezialisten aus der Steiermark lösen durch ihre 'Nähe zum Stahllabor'​ anspruchsvollste Bearbeitungsaufgaben in Werkstoffen der Zukunft. Schneidstoffe, Halbzeuge und Präzisionswerkzeuge sowie Werkzeugsysteme zum Fräsen, Drehen, Bohren und Umformen sorgen weltweit für Prozesssicherheit und Effizienz.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Engineering Industry
SAP Support Mitarbeiter
- Location
- Kapfenberg
- Working Model
- Onsite
- Diversity
- Open for all genders
