Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.593 € Gross/Month
- Location
- Innsbruck
- Working Model
- Onsite
Job Summary
In this role, you will handle IT support tickets, assist users with hardware and software issues, Microsoft 365 applications, and document the functionality of IT services in daily operations.
Job Technologies
Your role in the team
- As an IT technician in 1st-level support, you make an important contribution to the smooth IT daily work of our employees.
- You are the first point of contact for technical issues, ensure a structured handling of support cases, and maintain the functionality of workstations and IT services in daily operations.
- Receiving, prioritizing, and processing IT support tickets at 1st level.
- Support with workplace and endpoint device issues (notebooks, monitors, docking stations, printers, smartphones).
- User support in the Microsoft 365 environment (Outlook, Teams, OneDrive, SharePoint usage).
- Installation, exchange, and documentation of IT hardware as well as passing on complex topics to 2nd/3rd level.
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Our expectations of you
Education
- Completed IT education (apprenticeship, HTL, technical school) or comparable practical experience.
Qualifications
- Good knowledge of the Windows client environment.
- Basic knowledge of the Microsoft 365 environment from an end-user perspective.
Experience
- Experience in handling IT end devices as well as a basic understanding of user accounts, passwords, and MFA.
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What we offer
- Full-time employment of 39 hours per week in a permanent position.
- Versatile development opportunities: International and diverse projects as well as a scope of responsibilities in which you can grow personally.
- We support you with internal and external training measures as well as our own development programs.
- Attractive conditions: Your classification is based on the collective agreement for employees in the construction industry and is approximately € 3,593 gross per month.
- Depending on qualifications and professional experience, adjustments are planned.
- You can expect a modern workplace, embedded in a collegial work environment with flat hierarchies and an open communication structure.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
BeMo Tunnelling GmbH
As an international construction company, we specialize in the erection and renovation of all types of engineering structures. Our portfolio includes the sectors of tunnel construction, engineering, industrial and steel construction, special foundation engineering, mining, and building preservation.
Description
- Working Model
- Onsite
IT technician 1st level support
- Salary
- from 3.593 € Gross/Month
- Location
- Innsbruck
- Working Model
- Onsite
- Diversity
- Open for all genders
