Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 2.565 € Gross/Month
- Location
- Walding
- Working Model
- Onsite
Your role in the team
- In your role as a technical support employee, you are the interface between our end customers and our company - and thus make a decisive contribution to our success.
- You coordinate and process disruptions, inquiries, orders, and requests, ensuring that our customers always receive the best possible service.
- Telephone customer support and technical assistance.
- Advice on our products, the benefits and necessity of internet and fiber optic connections.
- Receiving and processing customer inquiries and fault reports.
- Support in troubleshooting technical problems (e.g. routers, WLAN, end devices).
- Administrative activities within the scope of customer service.
- Ensuring a smooth flow of information.
- Processing of orders and orders.
- Active participation in the optimization of our processes.
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Our expectations of you
Education
- Completed technical training and strong interest in internet and telecommunications topics.
Qualifications
- Perfect written and spoken German skills.
- Enjoyment in solving technical challenges.
- Confident use of MS Office.
- Structured and independent work.
Experience
- Ideally experience in IT support or customer service in the telecommunications industry.
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Benefits
Work-Life-Integration
Job Locations
Location Walding
4111 Oberösterreich
Austria
This is your employer
COSYS DATA GmbH
Der schnellste Internetanbieter Österreichs ist COSYS DATA GmbH! Der unabhängige RTR-Netztest der Rundfunk-&Telekom-Regulierungsgesellschaft misst die aktuelle Dienstequalität des Internetzugangs. COSYS überholt mit einer Downloadrate von 157 Mbit/s und einer Uploadrate von 31 Mbit/s nicht nur alle üblichen Internetprovider, sondern auch Universitäten und Großkonzernen, welche direkt am Internetknotenpunkt in Wien angehängt sind.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Technical support staff
- Salary
- from 2.565 € Gross/Month
- Location
- Walding
- Working Model
- Onsite
