Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.000 € Gross/Month
- Location
- Vienna
- Working Model
- Onsite
Job Summary
In this role, you analyze and resolve incidents in 1st and 2nd level support while managing end devices. You work on installation, configuration, automation, and optimization of IT processes.
Job Technologies
Your role in the team
- 1st & 2nd Level Support (Incidents & Requests) including analysis and resolution of issues, onsite or remote.
- Support of end devices as well as installation and configuration of hardware and software.
- Interface to central IT as well as external service providers.
- Analysis and optimization of processes in the IT and business environment.
- Implementation of automation solutions as well as support in the use of modern technologies (e.g., AI).
- Participation in rollouts and IT projects as well as coordination with internal and external contacts.
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Our expectations of you
Education
- IT training as well as several years of professional experience in IT support / system environment.
Qualifications
- Very good knowledge of Windows environments (AD, Azure, Teams) and solid understanding of network technology.
- Experience in scripting or the application of modern technologies (e.g., AI in the workplace).
- Ability to independently analyze and optimize processes.
- Independent and solution-oriented way of working.
- Very good German and good English skills.
Experience
- Experience in 1st/2nd Level Support and ticket systems (ServiceNow).
- Experience in automating processes in IT and business environments (e.g., PowerShell, Power Automate, or comparable).
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What we offer
- The salary starts at €3,000 gross per month (KV-Trade, full-time), with the aim of adjusting your salary according to your profile and qualifications, therefore, there is a willingness to pay above the minimum.
- Further training opportunities and attractive social benefits (partial public transport ticket, meal allowance, health initiatives, etc.) complement our offer.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
More net
Topics that you deal with on the job
Job Locations
This is your employer
PHOENIX Arzneiwarengroßhandlung
Die PHOENIX group ist ein führender Pharmahändler in Europa. Das Unternehmen bietet heute mit 27 Ländern eine europaweit einzigartige Flächenabdeckung und leistet mit über 39.000 Mitarbeitern einen wichtigen Beitrag für eine umfassende Gesundheitsversorgung.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Pharmaceutical Sector, Chemical Industry, Biotech
Dev Reviews
by devworkplaces.com
Total
(1 Review)3.1
Career Growth
2.8Culture
3.0Workingconditions
3.6Engineering
3.0
IT engineer
- Salary
- from 3.000 € Gross/MonthNet salary converted from the gross salary in the job ad.from 2.174 € net/Month
- Location
- Vienna
- Working Model
- Onsite
- Diversity
- Open for all genders
