Job
- Level
- Experienced
- Job Field
- IT, Support, Test/QA
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.449 € gross/month
- Location
- Linz
- Working Model
- Onsite
Job Summary
In this role, you will handle 2nd-level support for the process visualization software, conduct system tests, assist customers with error analysis, and document support cases in the ticket system.
Job Technologies
Your role in the team
- 2nd-level support and system testing of the process visualization software SPRECON-V460.
- Developing solutions for our clients.
- Support our clients in error analysis and information preparation for 'Bugs'.
- Documentation of support cases (via ticket system) and the creation of test setups.
- Creation, maintenance, further development, and execution of system tests.
- Development and enhancement of automated system tests.
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Our expectations of you
Education
- Completed apprenticeship (HTL or FH) in the field of electrical / energy technology or computer science.
Qualifications
- Basic knowledge of process visualization software (SCADA systems).
- Programming skills in C#, VB, Microsoft Add-In desirable.
- Knowledge of power grids and electrical systems is advantageous.
- Technology enthusiast team player who enjoys and is proficient in communication in German and English (both written and spoken).
- High customer and service orientation as well as a structured, organized way of working.
Experience
- Initial work experience in product support is an advantage.
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What we offer
- Long-term perspective: Secure job in a crisis- and future-proof industry as well as opportunities for professional development.
- Scope for creativity & responsibility: A varied position with plenty of room for independent and self-responsible work on exciting projects.
- Short paths & open doors: Structured onboarding, direct communication channels, and an open ear from your manager ensure a pleasant working environment and quick solutions in everyday work.
- Fair & attractive compensation: The collective agreement minimum salary according to the KV of the Electrical and Electronics Industry for this position is EUR 3,449.08 gross per month on a full-time basis. The actual salary will be negotiated in a personal interview.
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Benefits
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
Sprecher Automation GmbH
Linz
Sprecher Automation provides innovative and independent solutions for power distributors, industries, and infrastructure companies with its products and services.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Industry, Production, Power Sector, Economy
Employer reviews
by devworkplaces.com
Total
(1 Review)3.3
Culture
3.7Career Growth
3.4Workingconditions
3.4Engineering
2.8
2nd-level support
- Salary
- from 3.449 € gross/monthEstimated net salary based on the gross salary in the job ad.from 2.432 € net/month
- Location
- Linz
- Working Model
- Onsite
- Diversity
- Open for all genders
