Job
- Level
- Experienced
- Job Field
- IT, BI, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 2.807 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will address ERP support inquiries, manage user accounts and IT systems, and actively contribute to the maintenance and development of our ERP system.
Job Technologies
Your role in the team
- You support our employees within the scope of IT support (First-Level and partially Second-Level) with hardware and software issues and work together with the team to handle inquiries in our ticketing system.
- You manage and oversee user accounts, access rights, and IT systems.
- You will be involved in the maintenance and further development of our ERP system (e.g., user management, training, error analysis).
- You analyze and resolve support requests in the ERP area in close collaboration with the specialist departments.
- You install, configure, and maintain IT workstations, peripherals, and basic software.
- You bring enthusiasm for documenting processes and incidents.
- You actively contribute to the ongoing improvement of IT support quality.
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Our expectations of you
Education
- You have completed a technical education (IT apprenticeship, HTL, FH, or equivalent qualification).
Qualifications
- You have basic knowledge of ERP systems (ideally in user management, master data maintenance, or support).
- You demonstrate a solid understanding of Windows environments, Microsoft 365, and common IT infrastructure.
- You are characterized by patience, strong communication skills, and enjoyment in working with users, and you prefer to work solution-oriented in a team.
- You are interested in gaining an in-depth understanding of ERP processes and systems.
- Good German language skills in spoken and written form, English skills are an advantage.
Experience
- You have gained initial professional experience in IT support, helpdesk, or a comparable position.
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Benefits
Work-Life-Integration
Job Locations
Topics that you deal with on the job
This is your employer
oekostrom AG
Since our founding in 1999, we have been actively committed to sustainable and future-oriented energy use. As a producer and supplier of electricity from renewable sources, oekostrom AG makes an important contribution to climate protection and is today the largest independent energy service provider in Austria.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Power Sector, Economy
IT support with a focus on ERP
- Salary
- from 2.807 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
