Level: Experienced

Job Field: IT, DevOps, Test/QA

Employment Type: Full Time

Contract Type: Permanent employment

Salary: from 53.802 € Gross/Year

Location: Vienna

Working Model: Onsite

Job Summary

In this role, you collaborate closely with stakeholders to gather requirements for workflow automation, create technical specifications for systems like Pega, document business processes, and identify optimization opportunities.

Job Technologies

Your role in the team

Collaborate with stakeholders to elicit functional and non-functional requirements for workflow automation and process management systems.
Translate business processes into technical specifications for workflow engines like Pega.
Design and document BPMN (Business Process Model and Notation) diagrams and workflow schemas.
Identify opportunities for process automation and optimization.
Define integration points with existing core systems and support in enabling the team by providing technical integration documentation.
Create detailed requirement specifications, user stories, and acceptance criteria.
Lead the development team through implementation and pilot rollouts.

This text has been machine translated. Show original

Our expectations of you

Qualifications

Good command of both English and German is required (B2 or C1 level).
Ability to look at requirements from both perspectives: provider (server) and client side.
Integration focused - An ability to use tools like Swagger, Apiary, Chrome DevTools, Postman or SoapUI or understand SQL language.
Strong understanding of workflow engines (Pega, Camunda, JBPM or similar) or willingness to acquire necessary skills.
Vertrautheit mit Methoden im Zusammenhang mit Prozessen und Anforderungen.
Strong communication, stress resilience, and respectful attitude towards others.

Experience

Experience in Quality Assurance and familiarity with Jira/Confluence/Service Now.
Experience working in a product-driven environment with multicultural teams.

This text has been machine translated. Show original

What we offer

Possibility to benefit from and learn from our international, talented, and passionate community at Erste.
Interest groups and clubs: Take part in discussions and get involved in projects.
Numerous interest groups invite you to engage with a topic.
Health Centre – The Erste Campus operates a fully equipped health center that offers all employees a high standard of medical services during working hours.
Employee benefits – Benefit from special conditions for financial services and insurances, supermarkets, clothing stores and many more.
Employee Referral Program – Become a talent scout for career opportunities in IT.
A competitive and performance-related salary dependent on your professional and personal qualifications is granted - the minimum wage for this position in accordance with the respective collective agreement is EUR 53,802 gross per year.