Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Stadt Hall in Tirol
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will handle IT requests in 1st Level Support, install and configure workstations and mobile devices, and assist users with Active Directory and Microsoft 365.
Job Technologies
Your role in the team
- First point of contact for our employees regarding IT inquiries and issues within the scope of 1st Level Support.
- Acceptance, analysis, prioritization, and processing of support requests via telephone, email, and ticket system.
- Installation, configuration, and support of IT workstations, mobile devices, standard software, and peripherals.
- User management and support with permissions in Active Directory and Microsoft 365.
- Documentation of solutions, maintenance of the knowledge database, and escalation of more complex issues to 2nd level support.
- Support with onboarding and offboarding of employees, including setup and retrieval of IT equipment.
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Our expectations of you
Education
- Completed training or studies in the field of computer science or a comparable area.
Qualifications
- Knowledge of the Windows Client-Server environment (AD, Azure, Office 365, GPO, DNS, DHCP, DFS).
- Knowledge in networking (Switching, Routing, Firewall).
- Good German language skills, both written and spoken.
- Good knowledge of Microsoft Office.
Experience
- Experience in the administration of IT infrastructures and systems.
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What we offer
- Flexible working hours.
- Team and company events.
- The remuneration is based on your qualifications and professional experience.
- For service locations in Austria, payment above the minimum wage according to the collective agreement of the relevant Austrian professional association is provided.
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Benefits
Work-Life-Integration
Food & Drink
Health, Fitness & Fun
Job Locations
This is your employer
Bernard Ingenieure ZT GmbH - Hall in Tirol
Hall In Tirol
BERNARD Ingenieure offers interdisciplinary engineering services, comprehensive technical and economic consulting, complete planning, project development management, and control of project progress during implementation.
Description
- Founding year
- 1983
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Construction, Real Estate, Building Services
IT employee - 1st level support
- Location
- Stadt Hall in Tirol
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
