Job
- Level
- Experienced
- Job Field
- Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Stadt Hohenems
- Working Model
- Onsite
Job Technologies
Your role in the team
- Receiving, analyzing and resolving faults and service requests (1st and 2nd level support) for the locations in Austria and Switzerland
- Tracking, processing and escalation of tickets
- Proactive system monitoring and support of the systems
- Carrying out routine operational activities and maintaining documentation
- Installation and maintenance of hardware, client devices (phone) and peripheral devices
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Our expectations of you
Qualifications
- Completed apprenticeship in the field of information technology/systems technology or an equivalent training or further education
- Very good knowledge of the Windows client system, MS Office, M365 including Teams and SharePoint, Windows permissions, Active Directory
- Good communication skills (fluent spoken and written German and English) and knowledge of French are an advantage, along with a high level of customer and service orientation. High sense of responsibility, good analytical skills and openness to new technologies
Experience
- Sound IT knowledge and several years of professional experience in IT support
- Experience in the technology areas of network and backup
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Job Locations
Location Stadt Hohenems
6845 Vorarlberg
Austria
This is your employer
Meier Verpackungen GmbH
Wir sind ein innovativer Handelsbetrieb mit mehr als 35 Jahren Erfahrung im Verpackungsbereich und haben uns dadurch als wichtiger Partner der Großindustrie sowie des Klein- und Mittelgewerbes etabliert.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Print, Paper, Packaging
IT Support Mitarbeiter
- Location
- Stadt Hohenems
- Working Model
- Onsite
