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AI Adoption & Service Delivery Consultant

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AIT Austrian Institute of Technology GmbH

Job

  • Level
    Experienced
  • Job Field
    IT, Project, System
  • Employment Type
    Full Time
  • Contract Type
    Temporary employment
  • Salary
    from 61.334 € Gross/Year
  • Location
  • Working Model
    Onsite

    • Job Summary

    In this role, you guide organizations in identifying and implementing AI potentials, coordinate the service process, and optimize stakeholders' needs collaboratively.

    Your role in the team

    • They accompany organizations in their onboarding to the offerings of AI Factory Austria and ensure professional, service-oriented support throughout the entire customer journey.
    • You bring solid technical understanding to the support and implementation of inquiries and advise organizations on identifying and implementing specific AI and automation potentials along their (business) processes.
    • You coordinate the operational implementation across multiple internal departments and ensure that inquiries are handled efficiently, transparently, and customer-oriented.
    • They assist in identifying needs across different target groups, such as startups, SMEs, public administration, and research.
    • You contribute to the continuous development of the service processes at AI Factory Austria and systematically incorporate customer feedback into the improvement of the offerings.

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    Our expectations of you

    Education

    • Completed degree or equivalent qualification in Business Informatics, Process Management, Service Management, or a comparable field.

    Qualifications

    • Ability to quickly grasp, structure, and translate the requirements of different stakeholders into actionable next steps.
    • Strong organizational skills as well as a structured, reliable, and independent way of working.
    • Strong communication skills and a pronounced customer orientation.
    • Excellent communication and presentation skills in German and English.
    • A work authorization for employment in Austria should be in place.

    Experience

    • Good technical understanding in the areas of digitization, data, and AI; experience with AI-/Data-/Tech-related projects.
    • Experience in structuring and managing service, support, or delivery processes.
    • Experience in Agency AI is an advantage.

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    What we offer

    • A key role in a visionary future field with high societal and economic relevance.
    • Excellent research and technology foundation as well as a dedicated team for implementing innovative ideas.
    • High degree of design freedom and short decision-making paths in an open, agile organizational structure.
    • Close collaboration with leading national and international partners as well as access to unique AI and HPC infrastructure.
    • Comprehensive training opportunities, flexible working models, and attractive benefits.
    • The gross annual salary starts at EUR 61,334,- as the minimum.
    • The total compensation package is determined individually based on your qualifications and experience.
    • The position is funded by AI-Factory Austria until June 2028.
    • Continued employment beyond the specified period is possible depending on the project's development.
    • At AIT, we create an inclusive and family-friendly working environment that promotes equal opportunities and actively enhances diversity within our workforce and leadership positions.
    • Among other initiatives, we are committed to increasing the proportion of women in our company and therefore especially welcome applications from women.

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    Benefits

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    AIT Austrian Institute of Technology GmbH

    AIT Austrian Institute of Technology GmbH

    Wien, Klagenfurt, Graz, Hall In Tirol, Dornbirn, Seibersdorf, Steyr-Gleink, Wien, Braunau Am Inn - Ranshofen, Wien, Tulln

    The AIT Austrian Institute of Technology is Austria's largest research institute and is considered a specialist in central infrastructure issues for the future, Europe-wide.

    Description

  • Company Size
    250+ Employees
  • Founding year
    2007
  • Language
    German, English
  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Science, Research

    • Dev Reviews

    by devworkplaces.com

    Total

    (2 Reviews)
    3.8

    • Career Growth

      3.6

    • Engineering

      4.0

    • Culture

      4.2

    • Workingconditions

      3.7
    Show All Dev Reviews
    Logo AIT Austrian Institute of Technology GmbH

    AI Adoption & Service Delivery Consultant

    AIT Austrian Institute of Technology GmbH
    Salary
    from 61.334 € Gross/YearNet salary converted from the gross salary in the job ad.from 41.813 € net/Year
    Location
    Working Model
    Onsite
    Diversity
    Open for all genders

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