Job
- Level
- Experienced
- Location
- Vienna
- Working Model
- Onsite
- Job Field
- IT, Support, Test/QA
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 4.117 € gross/month
Job Summary
In this role, you will support business applications, perform 2nd-level support, and manage roles and permissions. You will document systems, develop test cases, and optimize IT processes in collaboration with various departments.
Job Technologies
Your role in the team
- Support and further development of our specialized applications, including 2nd-level support as well as role and permission management.
- Definition, creation, and execution of test cases in close collaboration with project management and the specialist departments.
- Support for the development and enhancement of the specialized applications managed, in collaboration with external service providers, project management, and the specialist departments.
- Documentation and ongoing maintenance of the application and system landscape.
- Participation in the development of new concepts as well as in the optimization of IT- and application-related processes.
- Support in the field of telecommunications and networking, especially with mobile devices such as smartphones and tablets.
- Mutual coverage within the application support team.
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Our expectations of you
Education
- Solid technical education (e.g., high school diploma, university of applied sciences degree, or equivalent professional experience).
Qualifications
- Basic knowledge of MSSQL, Oracle, MariaDB, PostgreSQL, and optionally PHP or similar server-side programming languages.
- Routine in handling Microsoft M365 (Outlook, Teams, Planner), iOS and Android MDM.
- High degree of personal responsibility, an analytical-structured mindset, as well as a solution-oriented and proactive approach with an interest in new technologies.
- The desire to make Vienna climate-fit for the future together with the Wiener Stadtwerke Group.
Experience
- Several years of professional experience in IT application support and operational support (2nd level).
- Experience with JIRA / Confluence.
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What we offer
- For this position, we offer a minimum gross monthly salary of EUR 4,117.15 based on full-time employment (Vienna City Works Collective Agreement, Salary Scheme A, Schedule I, Salary Group H), depending on qualifications and professional experience.
- You work in a close-knit team within a company affiliated with a corporate group.
- Employee development is very important to us - we offer a wide range of training and development opportunities.
- Working together, celebrating together - for example, at the Vienna Business Run, our employee celebration, or after-party.
- Invest in your health. We are happy to support you, for example through regular preventive check-ups, access to a variety of activities, or favorable conditions for private health insurance.
- Flexible and environmentally friendly travel all year round: Employees receive full reimbursement for their Wiener Linien annual ticket or a partial refund for other monthly or annual tickets.
- During school holidays, we offer a limited number of free childcare places.
- One never stops learning. Whether it's acquiring new knowledge or deepening existing expertise, take advantage of the needs-based training programs at the WSTW's own training center or with specialized training providers.
- In the first weeks at the company, you will take the "71er" and get to know our services better.
- Companies with many meaningful tasks, characterized by team spirit, openness, appreciation, and collegiality.
- As part of a climate corporation, sustainability is important to us, along with good public transport connections to the company headquarters.
- In our own canteen at the company headquarters, we focus on healthy and diverse nutrition.
- Company pension scheme after one year of employment, special conditions for group health insurance, and collective agreement family benefit ("child allowance").
- Thanks to flexible working hours and home office, work and private life are well balanced.
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Benefits
Work-Life-Integration
Job Locations
About Your Employer
B&F Wien - Bestattung und Friedhöfe GmbH
Die rund 900 Mitarbeiterinnen und Mitarbeiter des Konzernbereichs Bestattung und Friedhöfe zeichnen sich nicht nur durch eine hohe Fachkompetenz aus, sondern sind für ihre Kundinnen und Kunden verlässliche Partner bei der Bewältigung von sensiblen und emotional schwierigen Herausforderungen
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Other Sectors
IT Application Support Specialist
- Salary
- from 4.117 € gross/monthEstimated net salary based on the gross salary in the job ad.from 2.782 € net/month
- Location
- Vienna
- Working Model
- Onsite
- Diversity
- Open for all genders
