Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.319 € Gross/Month
- Location
- Stadt Hall in Tirol
- Working Model
- Onsite
Job Summary
In this role, you provide 1st level support at the hotline and handle disturbances and maintenance requests. You collaborate closely with the 2nd level support and manage applications and inventory.
Your role in the team
- 1st level support on the service hotline and via ticket system.
- Logging and processing of disturbance or maintenance reports.
- Internal coordination with 2nd level support.
- Management of applications, inventory, delivery notes.
- Repair processing.
- A varied activity in an innovative, professional, and collegial environment.
- Opportunity for further training.
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Our expectations of you
Education
- Completed relevant training (e.g., apprenticeship qualification).
Qualifications
- Technical understanding of hardware and software.
- Good Microsoft skills.
- A high level of service orientation, empathy, and enjoyment in solution-oriented communication with our employees.
- Very good spoken and written German skills.
- Your resilience and organizational skills.
Experience
- Helpdesk experience or initial experience in IT support is advantageous.
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What we offer
- Challenging role with clear prospects for professional and personal development.
- Flexible working hours models as well as the option for remote work (home office).
- Attractive additional benefits such as meal allowances, employee events, and discounts.
- Extensive training and development programs for individual skill enhancement.
- Modernly equipped workplace in an innovative environment with forward-looking projects in healthcare.
- The collective agreement minimum salary for this position is € 3,319.90 in the first year of employment. A significant overpayment is expected depending on education, qualifications, and professional experience.
- You can look forward to a wide range of social benefits such as the Climate Ticket Tirol, community days, and many more.
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Benefits
Work-Life-Integration
Food & Drink
More net
Health, Fitness & Fun
Job Locations
This is your employer
Tirol Kliniken
Innsbruck, Hall In Tirol
The Tirol Kliniken GmbH (until June 24, 2015TILAK - Tiroler Landeskrankenanstalten GmbH) was founded in 1991 and is the largest and most diverse health company in western Austria. It consists of various facilities that provide the backbone of medical care in Tyrol As the umbrella organization for the hospital network, Tirol Kliniken GmbH operates and coordinates individual facilities.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Healthcare, Social Sector
Dev Reviews
by devworkplaces.com
Total
(1 Review)Career Growth
3.0Workingconditions
3.2Culture
3.7Engineering
2.6
Project staff IT service hotline
- Salary
- from 3.319 € Gross/Month
- Location
- Stadt Hall in Tirol
- Working Model
- Onsite
- Diversity
- Open for all genders
