Job
- Level
- Experienced
- Job Field
- IT, Application, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Vienna, Bonn
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you analyze and resolve customer inquiries regarding medical software solutions, assist in configuring clinical workflows, and closely collaborate with development teams on error analyses and optimizations.
Job Technologies
Your role in the team
- As an application specialist, you are the link between everyday clinical practice and IT: you ensure that our software solutions in the fields of Nursing (care) including PPR 2.0, Clinical Assessments, and the Patient Curve work perfectly – and that our customers are always optimally supported.
- Analysis & resolution of customer inquiries and issues in the medical environment (ORBIS).
- Consulting and support for the configuration and troubleshooting of clinical workflows.
- Error analysis in databases and systems (including SQL).
- Close collaboration with development and product management.
- Support in on-call duty (by phone & scheduled).
- Ongoing training, because knowledge makes the difference.
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Our expectations of you
Education
- Completed vocational training or degree in healthcare, IT, or medical engineering (e.g., nurse, doctor, OTA, medical informatics, etc.).
Qualifications
- Basic IT understanding & interest in digital solutions in the healthcare sector.
- Structured, solution-oriented mindset and quick comprehension.
- Communication skills & team spirit.
- Excellent spoken and written proficiency in German and English.
Experience
- Experience with databases (e.g., SQL) is an advantage.
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Benefits
Health, Fitness & Fun
More net
- 📱Company Phone for Private Use
- 👴🏻Company Retirement Provision
- 👷♂️Additional Insurance
- 🚎Public Transport Allowance
Work-Life-Integration
Food & Drink
Job Locations
Topics that you deal with on the job
This is your employer
Dedalus HealthCare GesmbH
Wien
Dedalus is committed to becoming one of the global leaders in healthcare information technology, with a particular focus on hospital information systems (ORBIS), radiology IT (ORBIS RIS/IMPAX EE), cardiac care IT, ECM/DMS (HYDMedia), business intelligence (TIP HCe), and integrated care.
Description
- Company Size
- 250+ Employees
- Founding year
- 1982
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Healthcare, Social Sector, Internet, IT, Telecommunication
Application specialist for medical modules & patient charts
- Location
- Vienna, Bonn
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
