Job
- Level
- Experienced
- Job Field
- IT, Network, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 50.400 € gross/year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will manage technical systems for video technology and parking management, configure them, monitor their performance, and assist in diagnosing and resolving issues.
Your role in the team
- Technical support, configuration, and ensuring the stable operation of technical systems at the parking locations - focus: video technology/license plate recognition (LPR) and parking management systems.
- Integration and coordination of different systems and components, including interface and data exchange configuration.
- Configuration, parameterization, and calibration of camera and video systems to ensure optimal recognition and system quality.
- Monitoring of system availability, detection quality, and performance of the systems under supervision; active support in error diagnosis (remote diagnosis) and troubleshooting.
- Handling of incidents in 2nd-level support, including structured fault diagnosis, reproducible analysis, and escalation to manufacturers/suppliers.
- Participation in rollouts, commissioning, and upgrades of new locations and systems, including on-site support, testing, and acceptance.
- Creation and maintenance of operational documentation, troubleshooting guides, and knowledge articles for the supported systems, including clean ticket and service history.
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Our expectations of you
Education
- Completed education - Master's or diploma degree in IT or a comparable qualification - alternatively, a Bachelor's degree with a focus on IT, IT-HTL, or technical apprenticeship in the IT field.
Qualifications
- Solid knowledge in system administration.
- Independent work, commitment & problem-solving skills.
- Teamwork and communication and coordination skills.
- Language skills: German and English B2.
- Willingness to be on call.
- Willingness to travel within Austria.
- Driver's license B.
Experience
- 3 - 6 years of relevant professional experience in service operations or technical support, ideally with experience in camera/video systems, networks, or access control.
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What we offer
- The opportunity to work with state-of-the-art network technologies and tools.
- Diverse range of tasks with personal responsibility.
- Collegial working atmosphere.
- Training and development opportunities.
- Flexible working hours.
- Good public accessibility and parking spaces for cars are available.
- Benefits with many partner companies (sports, culture, wellness).
- And much more…
- We offer a gross annual salary for this position of €50,400.00 on a full-time basis (All-In) according to the collective agreement, plus variable components of the salary, with a willingness to pay above this amount depending on experience and qualifications.
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Benefits
Higher Take-Home Pay
Topics You Will Work On
Job Locations
About Your Employer
Best in Parking & Real Estate AG
We are the leading garage builder and operator in Austria, Italy, Croatia, Slovakia, Slovenia, and Switzerland for over 40 years. With 167 locations and 300 international employees, we ensure the organization of stationary traffic and the creation of parking space.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Construction, Real Estate, Building Services
System Engineer
- Salary
- from 50.400 € gross/yearEstimated net salary based on the gross salary in the job ad.from 35.868 € net/year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
