Copilot & AI User Adoption Expert

Experts Inside AG

Job

In this role, you will plan AI solution rollouts, conduct training sessions, advise companies on AI use cases, and develop best practices for optimal utilization of Microsoft AI tools.

Job summary

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Job technologies

Your role in the team

  • As a Copilot & AI User Adoption Expert, you support our clients in successfully implementing and utilizing AI solutions like Copilot.
  • You plan introductions, lead user adoption initiatives, and communicate AI topics clearly and understandably.
  • Additionally, you advise companies on AI use cases and work closely with our internal teams from Microsoft 365, Security, as well as Data & AI to develop best practices and create real customer value.
  • Support of Copilot implementations at clients, from planning to active usage.
  • Implementation of user adoption programs, training sessions, and communication measures.
  • Strategic consulting for companies on AI strategies with a focus on Microsoft AI (Copilot, Azure OpenAI, Fabric, Power Platform).
  • Support in defining use cases and prioritizing AI projects.
  • Development and delivery of training sessions and workshops at the client's site.
  • Close collaboration with internal specialist teams in the areas of Microsoft 365, Security, Data & AI.
  • Collaboration with internal teams and external partners to ensure customer satisfaction.
  • Development of best practices and guidelines for the safe and productive use of AI.

Our expectations of you

Qualifications

  • Structured analytical and problem-solving skills.
  • Communication skills: clear, attentive, and assertive.
  • Business understanding: linking technical solutions with customer benefits.
  • Self-initiative, empathy, positive energy.
  • Enthusiasm for artificial intelligence and digital transformation.
  • Ability to explain complex topics clearly and to inspire users.
  • Independent, structured way of working and enjoyment in working with people.
  • Excellent communication and presentation skills.
  • Very good German and good English skills, both written and spoken.

Experience

  • Experience in the Microsoft 365 environment (e.g., Copilot, Teams, SharePoint, Power Platform).
  • Experience in change management, user adoption, or training concepts is advantageous.

What we offer

  • An environment that fosters expertise, trust, and development.
  • Exciting work as part of a leading Microsoft partner.
  • Flexible working hours and full location independence: home office or mobile work from Switzerland, Germany, Austria, or other locations in Europe.
  • Attractive compensation well above market standard.
  • An additional bonus for exceptional performance on top of the salary.
  • Individual training and development opportunities.
  • You grow in the area where you want to further develop your strengths.
  • A team of experienced experts supporting each other and openly sharing knowledge.
  • Flat structures & short decision-making paths - you participate in shaping and take responsibility.
  • Modern working conditions & a appreciative culture that enable you to perform at your best.
  • Opportunity for a company vehicle.
  • Essence allowance (LunchIT).
  • A fruit basket, coffee, and a company mobile phone, but that's basically the minimum standard anyway ;-)

Benefits

Topics you will work on

Job locations

About your employer

Experts Inside AG, based in Erlen, Switzerland, offers comprehensive IT services including software development and project management. The company operates internationally and also provides training.

Company type
Established Company
Work model
Full Remote, Hybrid, Onsite
Industry
Internet, IT, Telecommunication
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Copilot & AI User Adoption Expert

Experts Inside AG