Job
- Level
- Experienced
- Job Field
- IT, Network, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.843 € Gross/Month
- Location
- Stadt Hall in Tirol
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you handle IT support requests, conduct error diagnostics in the network and server environment, and oversee backup processes and security measures for a seamless IT infrastructure.
Job Technologies
Your role in the team
- You are responsible for receiving, analyzing, and processing IT support requests at the First Level (phone, ticket system, remote) and work closely with the Second Level and external service providers.
- In the client, network, and server environment, you perform fault diagnostics and troubleshooting.
- You manage and monitor network components (switches, routers, WLAN).
- The execution and monitoring of backup and restore processes also fall within your responsibilities.
- You are responsible for the installation, configuration, and maintenance of hardware and software.
- Additionally, you create and maintain process and system documentation.
- You assist with security topics (e.g., patch management, endpoint security, access management, security policies) as well as the implementation of IT security measures (e.g., hardening, monitoring, awareness).
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Our expectations of you
Education
- You have completed an IT apprenticeship (e.g., IT specialist, IT technician) or possess comparable professional experience.
Qualifications
- You have good knowledge of Windows client environments and Microsoft services.
- You also have a good basic understanding of network technologies (TCP/IP, VLAN, DHCP, DNS) as well as basic knowledge in the field of IT security.
- You are characterized by a structured way of working, teamwork skills, and a service-oriented and communicative demeanor.
- Fluent German skills in spoken and written form complete your profile.
Experience
- You already have experience with backup systems (e.g., Veeam, Acronis, or comparable solutions).
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Benefits
Work-Life-Integration
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Job Locations
Topics that you deal with on the job
This is your employer
akquinet HKS business technologies GmbH
Wien, Linz
At akquinet hks, we are an independent Austrian subsidiary of the akquinet AG with locations in Linz and Vienna - the largest owner-operated IT company in Germany-speaking Europe. We support international customers with SAP as the leading system in developing solutions. Our focus areas include process optimization, security & compliance, and integrating strategic themes and technologies into future-proof architectures.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT Supporter Network & Backup
- Salary
- from 3.843 € Gross/Month
- Location
- Stadt Hall in Tirol
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
