Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Wolfsegg am Hausruck
- Working Model
- Onsite
Job Summary
In this role, you will resolve 1st and 2nd level support inquiries for Windows clients, printers, and more, perform troubleshooting, and closely collaborate with 3rd level support for complex issues.
Job Technologies
Your role in the team
- 1st and 2nd level support for various issues with a focus on clients (Windows, printers, etc.).
- Error analysis and solution-oriented support via ticket system, phone, or email.
- Close coordination with colleagues from 3rd Level Support for more complex support cases.
- If interested: Taking on tasks within system administration (e.g., servers, Active Directory, network technology).
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Our expectations of you
Education
- Completed vocational training with a focus on IT (specialized school, apprenticeship, HTL).
Qualifications
- Good Microsoft skills, especially regarding Windows clients.
- Very good spoken and written German skills.
- Solution-oriented and enjoy working with people.
Experience
- Initial professional experience in a comparable role in IT support.
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Job Locations
This is your employer
TORTEC
We have over 36 years of experience in making doors, frames, and automatic door operators. Our products are exported to Europe, North America, and Asia.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Handcraft, Trade
IT support technicians
- Location
- Wolfsegg am Hausruck
- Working Model
- Onsite
- Diversity
- Open for all genders
