Job
- Level
- Junior
- Job Field
- IT, Network, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 36.000 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you resolve technical incidents, process service and change requests, support the team with infrastructure topics, and monitor systems to ensure optimal operational efficiency.
Your role in the team
- You are responsible for resolving incidents, service requests, and change requests through the ticketing system.
- As a key contact person, you will perform various technical support tasks as part of the support team.
- You actively contribute to various infrastructure topics such as client, server, and storage.
- Occasionally, you assist with our clients' daily operations.
- Additionally, the monitoring system's control also falls within your area of responsibility.
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Our expectations of you
Qualifications
- Student in a technical degree program or HTL graduate or vocational school graduate (specializations: Computer Science, Information Technology, Network Engineering).
- Good command of English.
- Class B driver's license.
- Independent working style, initiative, and team spirit.
Experience
- Initial experience in telephone customer contact is preferred but not required.
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What we offer
- Work-Life Balance: Flexible working hours and the option to work from home. In addition to the statutory holiday entitlement, we grant up to 2 additional vacation days per year.
- Your added value: Various perks such as a job ticket, Jobrad, meal allowance, corporate benefits, and much more.
- Your workplace: Modern technical equipment including your own laptop.
- Your development: Through our Bechtle Learning Campus, we offer you a comprehensive range of opportunities for professional and personal development.
- Joint team building: Employee events such as the annual company outing or the Bechtle Christmas party, and plenty of time for the team.
- We offer you a market-compliant annual gross salary of at least EUR 36,000 on a full-time basis for 38.5 hours per week. Depending on qualifications and experience, a significant overpayment is possible.
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Benefits
More net
Work-Life-Integration
Food & Drink
Health, Fitness & Fun
Job Locations
This is your employer
Bechtle Österreich
Graz, Steyr, Wien
Thirty years of growth is no accident. With over 70 IT system houses in Germany, Austria, and Switzerland and IT trade companies in 14 European countries - that's one of the secrets to Bechtle's success.
Description
- Founding year
- 1983
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Consulting, Trade, Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(2 Reviews)4.0
Workingconditions
4.2Career Growth
4.5Engineering
3.2Culture
4.0
IT employee 1st level support
- Salary
- from 36.000 € Gross/YearNet salary converted from the gross salary in the job ad.from 27.437 € net/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
