Job
- Level
- Experienced
- Job Field
- IT, Network
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Premstätten
- Working Model
- Hybrid, Onsite
Job Technologies
Your role in the team
- Lead problem management efforts, including external moderation and team improvements.
- Handle P1/P2 incident management and conduct 8D root cause analysis and lessons learned.
- Oversee a specific cost center regarding forecasting, purchase orders, and bills.
- Ensure proper cost center separation and adherence to SLAs.
- Manage upgrades for Windows 11 clients and servers, including IT OT Server PM, Windows Server, and Linux Server.
- Oversee daily operations and serve as the main partner for local technical services.
- Conduct regular status meetings infrastructure teams (local and global).
- Collaborate with the global support team for service center transitions.
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Our expectations of you
Qualifications
- Successfully completed studies in Informatics, Electronics or a comparable field.
- Familiarity with Windows and Linux server Management, IT Service Management (e.g. ITIL) and Service Now.
- Knowledge of cost center management and license management.
- Strong understanding of infrastructure management and technical services.
- Excellent problem-solving and incident management skills.
- Ability to coordinate and manage multiple tasks and projects.
- Strong communication and team collaboration skills.
- Fluent English language skills, German is an advantage.
Experience
- Proven experience in IT and OT solution Management.
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Benefits
Health, Fitness & Fun
Food & Drink
Work-Life-Integration
More net
Job Locations
Location Premstätten
8141 Steiermark
Austria
This is your employer
ams AG
We take sensing to the next level by providing a seamless interface between humans and technology. We enable our customers to create highly differentiated products that are smarter, safer, easier to use and more eco-friendly.
Description
- Language
- English
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Electronics, Automatization, Trade, Internet, IT, Telecommunication
IT Infrastructure Support Engineer
- Location
- Premstätten
- Working Model
- Hybrid, Onsite
