Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 44.450 € Gross/Year
- Location
- Graz, Vienna, Trier, Bonn
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will provide technical support in 2nd and 3rd level, optimize IT systems, conduct system updates, and collaborate closely with customers and other teams to ensure efficient integration.
Job Technologies
Your role in the team
- Technical Support and Incident Management: Handling complex support requests and monitoring events in the 2nd and 3rd level, with your technical expertise taking center stage.
- Remote Administration: Independent and responsible management of our clients' IT systems, including sustainable error analysis and troubleshooting using your technical expertise.
- System Optimization: Planning and implementation of measures to optimize our clients' IT infrastructure, based on solid knowledge of relevant technologies.
- System updates and patches: Performing system updates and patches for various technologies and our own products, always in close collaboration with the clients.
- Collaboration and Teamwork: Working with project management, external manufacturers, and colleagues from other departments to ensure efficient integration and maintenance of systems.
- IT infrastructure expansions: Performing expansions and upgrades of the existing IT infrastructure, supporting troubleshooting and analyzing system performance.
- Technical Responsibility: Assuming overall professional responsibility within projects to ensure their success through the application of your technical expertise.
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Our expectations of you
Education
- You have completed training as an IT specialist, successfully completed a technical degree, or possess a comparable qualification.
Qualifications
- You possess solid knowledge in some of the following areas or are highly motivated to develop expertise in them: Operating Systems: Linux/Unix, Windows; Virtualization and Cloud: Citrix, VMware; Databases and Backup Solutions: Oracle, Veritas NetBackup, Veeam; Storage and Cluster Systems: Storage systems, Cluster technologies (Veritas).
- You are known for your high level of reliability and your confident handling of clients, always with a customer- and service-oriented approach.
- Your way of working is autonomous and goal-oriented, enabling you to handle complex tasks efficiently and successfully.
- You stand out through excellent communication skills, strong team orientation, and resilience, enabling you to work successfully both in a team and independently.
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Benefits
More net
- 📱Company Phone for Private Use
- 👴🏻Company Retirement Provision
- 👷♂️Additional Insurance
- 🚎Public Transport Allowance
Work-Life-Integration
Food & Drink
Job Locations
Topics that you deal with on the job
This is your employer
Dedalus HealthCare GesmbH
Wien
Dedalus is committed to becoming one of the global leaders in healthcare information technology, with a particular focus on hospital information systems (ORBIS), radiology IT (ORBIS RIS/IMPAX EE), cardiac care IT, ECM/DMS (HYDMedia), business intelligence (TIP HCe), and integrated care.
Description
- Company Size
- 250+ Employees
- Founding year
- 1982
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Healthcare, Social Sector, Internet, IT, Telecommunication
System Administrator Enterprise Operations Team
- Salary
- from 44.450 € Gross/Year
- Location
- Graz, Vienna, Trier, Bonn
- Working Model
- Hybrid, Onsite
