Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 36.550 € gross/year
- Location
- Linz
- Working Model
- Onsite
Job Summary
In this role, you provide first-level support to trainers and customers, manage inquiries via a ticketing system, conduct error analysis, and install software on Windows 11 devices and multimedia devices.
Job Technologies
Your role in the team
- Friendly and dedicated First Level Support for our clients and trainers via phone and in the training room.
- Supervision and support of trainers.
- Acceptance and processing of requests via ticketing system.
- Error analysis and component replacement.
- Support for Windows 11 training PCs.
- Software installations and rollout on end devices.
- Support for multimedia devices.
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Our expectations of you
Education
- Completed vocational training in the IT sector.
Qualifications
- Excellent hardware knowledge for troubleshooting and upgrading and reconfiguring IT devices.
- Good user knowledge of Windows operating systems for the installation of end devices.
- Solid Microsoft Office skills.
- Very good knowledge of German.
- Solution-oriented approach.
- Enjoyment in customer contact and communication with clients.
- Teamwork skills.
- Accuracy, commitment, and reliability.
- Willingness to continue education.
- Driver's license B.
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What we offer
- Further develop the education location in Upper Austria.
- Fulfilling and meaningful daily activity.
- Responsibility and a diverse range of tasks.
- Excellent opportunities for further training.
- Meal vouchers, meal allowance, fruit basket, coffee.
- Work location - Linz; occasional deployment in the regional WIFIs in Upper Austria.
- A market-compliant annual gross salary starting from EUR 36,550 (full-time basis). Depending on education and experience, there is a willingness to pay more.
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Job Locations
About Your Employer
WIFI Oberösterreich
Das WIFI versteht sich als Partner von Menschen und Organisationen, die sich weiterentwickeln wollen. - Sie sehen Ihre Aufgabe darin, die in der Wirtschaft Tätigen zu unterstützen, damit sie den Aufgaben von heute und den Herausforderungen von morgen gewachsen sind. Der Erfolg des WIFI liegt in der konsequenten Praxisnähe. Alle angebotenen Kurse, Seminare und Lehrgänge sind von der Wirtschaft anerkannt…
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Education System
IT specialist
- Salary
- from 36.550 € gross/yearEstimated net salary based on the gross salary in the job ad.from 27.772 € net/year
- Location
- Linz
- Working Model
- Onsite
- Diversity
- Open for all genders
