Job
- Level
- Experienced
- Job Field
- IT, BI, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.366 € Gross/Month
- Location
- Linz
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will process tickets for technical inquiries as a 2nd-level support specialist, conduct error analyses, and support system maintenance and release management for SAP SuccessFactors Learning.
Job Technologies
Your role in the team
- 2nd-Level Support and Incident Management.
- Processing of tickets (user-side and technical inquiries).
- Error analyses.
- Support for additional functionalities and roles within the system.
- Participation in system cleanup and system maintenance.
- Support with Release Management.
- Creation and customization of user and system documentation.
- Collaboration with internal departments and external partners.
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Our expectations of you
Qualifications
- Analytical thinking and problem-solving skills.
- Open, communicative, and eager-to-learn personality with commitment and an independent, responsible, and structured way of working.
- Very good spoken and written English skills.
- Team player with an independent working style.
Experience
- Knowledge of SAP SuccessFactors (SAP SuccessFactors Learning) or experience with Learning Management Systems is an advantage.
- Experience in project management (possibly HR-IT projects) is an advantage.
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What we offer
- The collective agreement minimum salary for this position is EUR 3,366.49 gross (14 times per year) on a full-time basis.
- The actual compensation depends on the respective qualification or professional experience.
- voestalpine offers its employees an attractive and appreciative working environment.
- We support with a comprehensive onboarding phase, regular training, flexible working hours, and an annual employee review between staff and management.
- We offer numerous discounts with various retail partners, and if the business performs well, all employees receive an additional success bonus once a year.
- However, employee participation in voestalpine is particularly close to our hearts: Our employees are involved in the company and currently hold around 14% of the shares.
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Benefits
Food & Drink
More net
Health, Fitness & Fun
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
voestalpine AG
Linz, Zeltweg, Leoben, Kapfenberg, Böhlerwerk, Wien, Krems An Der Donau
Voestalpine is a world-leading technology and industrial goods conglomerate with comprehensive material processing expertise. With its top quality products and system solutions made of steel and other metals, voestalpine is one of the leading partners in Europe's automotive and household appliance industries as well as worldwide in the oil and gas industry.
Description
- Company Size
- 250+ Employees
- Language
- German
- Company Type
- Established Company
- Working Model
- Hybrid
- Industry
- Industry, Production, Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(4 Reviews)Engineering
2.8Culture
3.5Workingconditions
4.0Career Growth
3.6
SAP SuccessFactors Learning Support Specialist
- Salary
- from 3.366 € Gross/Month
- Location
- Linz
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
