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Service Desk Employee

New

Job

  • Level
    Experienced
  • Job Field
    IT, Support
  • Employment Type
    Full Time
  • Contract Type
    Temporary employment
  • Salary
    from 2.759 € Gross/Month
  • Location
    Innsbruck
  • Working Model
    Onsite
  • Job Summary

    In this role, you support users with IT inquiries, improve service processes, and create documentation. You also conduct training, work on projects, and perform administrative tasks in the IT services area.

    Your role in the team

    • User support
    • Improvement of IT and service processes
    • User documentation, training and consulting, as well as public relations
    • Project work
    • Performing administrative tasks in the IT services sector

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    Our expectations of you

    Education

    • Matura or an equivalent qualification (e.g., completed apprenticeship/training, technical college diploma, and relevant professional experience or additional training)

    Qualifications

    • good general IT skills
    • very good German skills (C2) and English skills (B2)
    • high level of service and customer orientation
    • strong communication skills
    • high resilience in stressful situations
    • high reliability

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    What we offer

    • We offer exciting tasks, flexible working hours, a family-friendly work environment, attractive training and development opportunities, a paid lunch break, a meal allowance, and much more!
    • For this position in pay group IIIa, a collective agreement minimum salary of € 2,759 gross per month (14 times a year) is provided. The salary increases with relevant professional experience.

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    Benefits

    Health, Fitness & Fun

    More net

    Work-Life-Integration

    Job Locations

    Map of company locations
    • Location Innsbruck

      Tirol

      Austria

    This is your employer

    Universität Innsbruck

    Universität Innsbruck

    Innsbruck

    At the University of Innsbruck, research and development as well as teaching and continuing education are our central priorities. We aim to deepen our regional ties in both areas while also establishing ourselves as a leading institution within European higher education.

    Description

  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Education System
  • Dev Reviews

    by devworkplaces.com

    Total

    (2 Reviews)
    3.7
    • Culture

      4.1
    • Career Growth

      3.7
    • Workingconditions

      3.5
    • Engineering

      3.4
    Show All Dev Reviews
    Logo Universität Innsbruck

    Service Desk Employee

    Salary
    from 2.759 € Gross/Month
    Location
    Innsbruck
    Working Model
    Onsite
    Diversity
    Open for all genders

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