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Network Operations Engineer

Job

  • Level
    Experienced
  • Job Field
    IT, Network, Security
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    from 50.000 € Gross/Year
  • Location
    Vienna
  • Working Model
    Hybrid, Onsite
  • Job Summary

    In this role, you ensure the stable operation of modern network and security infrastructures, monitor and optimize networks and Next-Generation Firewalls, and actively engage in incident management.

    Job Technologies

    Your role in the team

    • In this role, you are a key member of our Network Operations Team and ensure the stable, secure, and high-performance operation of modern network and security infrastructures.
    • You work on complex customer environments - from campus networks and data center infrastructures to hybrid cloud scenarios - all in the spirit of "Connect and Protect".
    • Your focus is on Network Operations & Security: monitoring, analysis, troubleshooting, and ongoing optimization of networks and Next-Generation Firewalls (NGFW).
    • You work closely with engineering, security, and presales teams.
    • Operation, monitoring, and further development of network and security infrastructures in the NOC.
    • Analysis, prioritization, and resolution of incidents, disruptions, and performance issues.
    • Operation and tuning of Next-Generation Firewalls (NGFW) as well as security-relevant network components.
    • Participation in changes, rollouts, and technical implementations.
    • Support in standardizing, automating, and further developing our services and processes.
    • Technical coordination with internal departments (Engineering, Security, Presales).
    • Meticulous documentation as well as active knowledge transfer within the team.
    • Participation in shift or operational model (depending on the role's configuration).

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    Our expectations of you

    Education

    • Completed IT education (HTL, FH, university) or several years of practical experience in the network/NOC environment.

    Qualifications

    • In-depth knowledge of network and security technologies, in particular:
    • Next-Generation Firewalls (NGFW).
    • LAN, WAN, Switching, Routing.
    • Structured, solution-oriented, and independent way of working.
    • Team-oriented, reliable, and communicative — even in stressful situations.
    • Good German and English skills, both written and spoken.
    • Interest in continuous professional development in the network and security environment.

    Experience

    • Ideally, experience with manufacturers such as Fortinet, Palo Alto, Aruba, or similar.
    • Experience in monitoring, incident, and problem management is advantageous.

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    What we offer

    • You can expect a responsible position with prospects for the future.
    • The offered annual gross salary is at least €50,000; overpayment may be possible depending on relevant work experience and qualifications.

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    Benefits

    Health, Fitness & Fun

    Work-Life-Integration

    More net

    Food & Drink

    Topics that you deal with on the job

    Job Locations

    Map of company locations
    • Location Vienna

      Austria

    This is your employer

    ACP Österreich

    ACP Österreich

    Feldbach, Graz, Rott, Gmunden, Wien, St. Pölten, Traun

    ACP provides businesses, government agencies, and other organizations with end-to-end IT solutions that are tailored to their specific needs. Our comprehensive portfolio includes consulting, procurement and integration services; managed services; data center services; and financing for all types of IT products and systems. We understand the unique challenges these organizations face when it comes to technology, so we offer comprehensive support every step of the way.

    Description

  • Company Size
    250+ Employees
  • Founding year
    1993
  • Company Type
    Established Company
  • Working Model
    Full Remote, Hybrid, Onsite
  • Industry
    Trade, Internet, IT, Telecommunication
  • Logo ACP Österreich

    Network Operations Engineer

    Salary
    from 50.000 € Gross/Year
    Location
    Vienna
    Working Model
    Hybrid, Onsite
    Diversity
    Open for all genders

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