Job
- Level
- Experienced
- Job Field
- IT, Network, Security
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 50.000 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you ensure the stable operation of modern network and security infrastructures, monitor and optimize networks and Next-Generation Firewalls, and actively engage in incident management.
Job Technologies
Your role in the team
- In this role, you are a key member of our Network Operations Team and ensure the stable, secure, and high-performance operation of modern network and security infrastructures.
- You work on complex customer environments - from campus networks and data center infrastructures to hybrid cloud scenarios - all in the spirit of "Connect and Protect".
- Your focus is on Network Operations & Security: monitoring, analysis, troubleshooting, and ongoing optimization of networks and Next-Generation Firewalls (NGFW).
- You work closely with engineering, security, and presales teams.
- Operation, monitoring, and further development of network and security infrastructures in the NOC.
- Analysis, prioritization, and resolution of incidents, disruptions, and performance issues.
- Operation and tuning of Next-Generation Firewalls (NGFW) as well as security-relevant network components.
- Participation in changes, rollouts, and technical implementations.
- Support in standardizing, automating, and further developing our services and processes.
- Technical coordination with internal departments (Engineering, Security, Presales).
- Meticulous documentation as well as active knowledge transfer within the team.
- Participation in shift or operational model (depending on the role's configuration).
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Our expectations of you
Education
- Completed IT education (HTL, FH, university) or several years of practical experience in the network/NOC environment.
Qualifications
- In-depth knowledge of network and security technologies, in particular:
- Next-Generation Firewalls (NGFW).
- LAN, WAN, Switching, Routing.
- Structured, solution-oriented, and independent way of working.
- Team-oriented, reliable, and communicative — even in stressful situations.
- Good German and English skills, both written and spoken.
- Interest in continuous professional development in the network and security environment.
Experience
- Ideally, experience with manufacturers such as Fortinet, Palo Alto, Aruba, or similar.
- Experience in monitoring, incident, and problem management is advantageous.
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What we offer
- You can expect a responsible position with prospects for the future.
- The offered annual gross salary is at least €50,000; overpayment may be possible depending on relevant work experience and qualifications.
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Benefits
Health, Fitness & Fun
- 🎮Gaming Room
- 🙂Health Care Benefits
- 🎳Team Events
- 🏋🏿♂️Fitness Offers
- 👩⚕️Company Doctor
- ♿️No Physical Barriers
Work-Life-Integration
- 🚌Excellent Traffic Connections
- 🅿️Employee Parking Space
- 🏠Home Office
- ⏰Flexible Working Hours
- 🍼Day Care for Kids
More net
- 🚙Company Car
- 💻Company Notebook for Private Use
- 🚎Public Transport Allowance
- 📱Company Phone for Private Use
- 🛍Employee Discount
Food & Drink
Topics that you deal with on the job
Job Locations
This is your employer
ACP Österreich
Feldbach, Graz, Rott, Gmunden, Wien, St. Pölten, Traun
ACP provides businesses, government agencies, and other organizations with end-to-end IT solutions that are tailored to their specific needs. Our comprehensive portfolio includes consulting, procurement and integration services; managed services; data center services; and financing for all types of IT products and systems. We understand the unique challenges these organizations face when it comes to technology, so we offer comprehensive support every step of the way.
Description
- Company Size
- 250+ Employees
- Founding year
- 1993
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Trade, Internet, IT, Telecommunication