Job
- Level
- Experienced
- Job Field
- IT, Network, Support
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Salary
- from 2.800 € Gross/Month
- Location
- Tumeltsham
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you handle technical customer inquiries, assist with RZL program installations, create documentation, and continuously improve support processes. Your knowledge of MS Windows and networking is crucial.
Job Technologies
Your role in the team
- Handling of technical customer inquiries via phone and email.
- Support of our users with RZL program installations and consultation on questions regarding the system environment.
- Creation of technical documentation and ongoing improvement of our materials.
- Participation in internal projects to further develop the team and support processes.
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Our expectations of you
Education
- A completed technical education (HTL, IT apprenticeship).
Qualifications
- Good MS Windows and network knowledge.
- Strong communication skills, team-orientedness, and a willing to learn, open personality.
- Very good knowledge of German.
Experience
- At least 2-3 years of practical professional experience in the IT sector.
- Ideally, experience in SQL Server administration.
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Benefits
Work-Life-Integration
- 🕺No Dresscode
- 🅿️Employee Parking Space
- 🙅♂️No All-In Contracts
- 🏠Home Office
- ⏰Flexible Working Hours
- ⏸Educational Leave/Sabbatical
- 🍼Day Care for Kids
Health, Fitness & Fun
Food & Drink
More net
Job Locations
This is your employer
RZL Software GmbH
Tumeltsham
As one of the largest software houses in Austria's Innviertel region, RZL Software GmbH has been developing innovative software solutions for tax consultants and businesses in accounting for over 40 years. Our products are used daily by over 16,000 businesses across Austria, making us a market leader in SME accounting. We're proud to offer reliable and user-friendly software that helps our customers run their operations more efficiently.
Description
- Company Size
- 50-249 Employees
- Founding year
- 1983
- Language
- German
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(2 Reviews)Culture
3.6Workingconditions
4.1Engineering
3.3Career Growth
4.0
Customer Support Technical Support - 1st & 2nd Level
- Salary
- from 2.800 € Gross/Month
- Location
- Tumeltsham
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
